Magellan Solutions

MAY 2, 2024

As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. Companies increasingly turn to offshore providers for talent, expertise, and cost-efficiency. Outsourcing offshore requires careful consideration of data security, cultural differences, and regulatory compliance.

Offshoring 52

Offshoring Outsourcing Call Center Right-Sizing 52

Magellan Solutions

MAY 11, 2021

The trend of rate is getting lower from 2010 until it rose again during the COVID-19 situation. Good thing is that you can also outsource your back-office to an offshore company. Although you will forward the data to an offshore company, they will sign an NDA to hold themselves accountable for your information.

Outsourcing 52

Outsourcing BPO Call Center Banking 52

Magellan Solutions

JUNE 15, 2021

This will give you an idea how long an agent can work for your business. Although these services are much more expensive compared to offshore outsourcing. But, there are some offshore BPO companies that have their offices in USA. Our Business Developers can help you in setting up your key performance indicators (KPI).

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

JULY 5, 2021

After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Established in 2010, they were able to provide quality solutions for their clients through efficient recruitment of skilled professionals. Offshore Intelligence Global. Transec BPO Solutions Inc.

Call Center 40

Call Center BPO Outsourcing Customer Service 40