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Offshore software development involves partnering with development teams located in different countries, often with the dual objectives of reducing costs and accessing a diverse talent pool. The global IT outsourcing market reached a substantial $92.5 This stems from the lower laborcosts prevalent in many offshore destinations.
American Express (Amex), an American multinational financial services corporation, outsourced its customer services and other back-office tasks to the Philippines. Despite its outsourcing activities, Amex is still considered as one of the best companies to work for. The lower laborcosts in developing countries make it possible.
One of them is the low laborcost. The purpose of outsourcing was the movement of work to cheaper labor in Indian markets. Microsoft signed a three-year outsourcing deal with Infosys Technologies in 2010. Although it outsourced a lot of its operations to India, IBM experienced a decline in sales.
American Express (Amex), an American multinational financial services corporation, outsourced its customer services and other back-office tasks to the Philippines. Despite its outsourcing activities, Amex is still considered as one of the best companies to work for. The lower laborcosts in developing countries make it possible.
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