Magellan Solutions

MAY 2, 2024

As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. Companies increasingly turn to offshore providers for talent, expertise, and cost-efficiency. Outsourcing offshore requires careful consideration of data security, cultural differences, and regulatory compliance.

Offshoring 52

Offshoring Outsourcing Call Center Right-Sizing 52

Perficient Digital Transformation

JULY 25, 2022

I also work closely with offshore Nagpur development to provide required support in technical implementation by solving open queries or sometimes creating proof of concepts to guide how the implementation will work. I joined Perficient in 2010 as a junior software engineer in Nagpur, India.

Offshoring 116

Offshoring Out-Tasking Jobbing Design 116

Magellan Solutions

MAY 3, 2022

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . In the end, the two sides reached an agreement with Verizon promising to enhance job security and hire more staff from the U.S. Philadelphia. Financial Institutions.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

APRIL 16, 2020

Since 2010, Transurban has been using contact center services from the Philippines for its toll networks in Sydney and Melbourne. BHP is one of the Australian companies that outsource various jobs. This move sent around 150 jobs offshore. Another Australian company that outsources jobs is Optus.

Outsourcing 72

Outsourcing Banking Human Resources Offshoring 72

Simplr

JUNE 5, 2023

Outsourcing to offshore call centers ensured cheap labor on a global scale. The Work Institute predicted that in 2020, 47 million people, or 1 in 3 workers, would voluntarily quit their jobs. Customer service has transformed from a cost center to a revenue driver. Today, however, customer service is a major revenue generator.

Customer Service 98

Customer Service Efficiency Call Center Service 98

Magellan Solutions

MAY 6, 2020

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . In the end, the two sides reached an agreement with Verizon promising to enhance job security and hire more staff from the U.S. Philadelphia. Financial Institutions.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

MARCH 4, 2020

Microsoft signed a three-year outsourcing deal with Infosys Technologies in 2010. It decided to offshore its back-office operations to India. In the last decade, GE planned to outsource 75 percent of their IT jobs and locate 75 percent of those jobs in India. This move resulted in many staff losing their jobs.

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64