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Offshore software development involves partnering with development teams located in different countries, often with the dual objectives of reducingcosts and accessing a diverse talent pool. One of the primary advantages of offshore outsourcing is its cost-effectiveness compared to onshore or nearshore models.
The management believed that it would help the company in reducingcosts while maintaining and enhancing the quality of customer service. Transurban, a major toll road operator company in Australia, has been using call center services in the Philippines since 2010 for its toll networks in Melbourne and Sydney. Transurban.
The management believed that it would help the company in reducingcosts while maintaining and enhancing the quality of customer service. Transurban, a major toll road operator company in Australia, has been using call center services in the Philippines since 2010 for its toll networks in Melbourne and Sydney. Transurban.
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