Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?
Magellan Solutions
JUNE 15, 2021
Your third-party outsourcing provider should provide a fast promotion to agents that provide a great performance for your company. This will give you an idea how long an agent can work for your business. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry.
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