Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Filipino workers have demonstrated specialized skills in delivering excellent outsourced services, as shown in the following case studies.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Magellan Solutions

FEBRUARY 15, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. These countries’ lower wages and benefits make outsourcing attractive, translating to significant savings for healthcare providers and insurers.

Call Center 52

Call Center Healthcare Outsourcing Insurance 52

Magellan Solutions

MARCH 4, 2020

There are many reasons why some US companies outsource their IT support to India. One of them is the low labor cost. The purpose of outsourcing was the movement of work to cheaper labor in Indian markets. American Express (AMEX) has been practicing business process outsourcing in India.

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Magellan Solutions

APRIL 16, 2020

It can be easy to assume that Apple does this to save up on labor costs, since labor tends to be cheaper in other countries. While that may be part of the reason for their offshore outsourcing, it is actually about the materials, as well. Are You A US Company Going to Outsource?

Outsourcing 82

Outsourcing Offshoring Sales Manufacturing 82

Magellan Solutions

JUNE 17, 2019

The United States, for example, makes the Philippines its preferred overseas site for voice-based services in outsourcing. Since 2011, more and more US companies rely on Filipinos to do outsourcing work. The country has a substantially lower cost of living compared to other countries.

Outsourcing 70

Outsourcing BPO Cybersecurity Call Center 70

SourceFit

AUGUST 21, 2011

Many foreign companies choose to invest in the Philippines for two main reasons – skilled workforce and competitive labor costs. There’s a constant annual increase in the number of foreign companies setting-up business operations in the Philippines.

BPO 40

BPO Labor Costs Business Process Outsourcing Government 40