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This is not the first time the telecommunications giant engaged in outsourcing though. Back in 2011, Vodafone had moved two of its call center operations to Egypt and India. It also outsourced its debt collections to a service provider. Here are the other companies from various industries that outsource call center.
This is not the first time the telecommunications giant engaged in outsourcing though. Back in 2011, Vodafone had moved two of its call center operations to Egypt and India. It also outsourced its debt collections to a service provider. Here are the other companies from various industries that outsource call center.
There are many reasons why some US companies outsource their IT support to India. One of them is the low laborcost. The purpose of outsourcing was the movement of work to cheaper labor in Indian markets. However, the company decided to withdraw its retail business in 2011. General Electric (GE) .
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