Remove 2011 Remove Labor Costs Remove Managed Services
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List of Companies That Outsource Call Centers

Magellan Solutions

Back in 2011, Vodafone had moved two of its call center operations to Egypt and India. It also outsourced its debt collections to a service provider. The Japanese multinational conglomerate holding company SoftBank had also engaged in outsourcing its customer service and telemarketing sales operations. Wells Fargo & Co.

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US Companies That Outsource And Remained Recession Proof

Magellan Solutions

It can be easy to assume that Apple does this to save up on labor costs, since labor tends to be cheaper in other countries. In the year 2011, the company has more than 1 thousand representatives from sixty different countries that handle more than 10 thousand calls every week. Eventbrite.

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Companies That Outsource Call Center Operations

Magellan Solutions

Back in 2011, Vodafone had moved two of its call center operations to Egypt and India. It also outsourced its debt collections to a service provider. The Japanese multinational conglomerate holding company SoftBank had also engaged in outsourcing its customer service and telemarketing sales operations. Wells Fargo & Co.