Future of Sourcing

NOVEMBER 5, 2019

Another indicates that two in five American companies with manufacturing arms in China have either relocated or are planning to relocate their production to other offshore sites. Changing Generational Workforce and Rising Costs. When I started nearly 20 years ago, sourcing costs were much lower. That, of course, drives up costs.

Offshoring 52

Offshoring Manufacturing Reduced Overhead Sourcing 52

Magellan Solutions

FEBRUARY 14, 2024

Healthcare expertise – Specialized offshore centers have rigorous training programs to equip agents with medical knowledge, HIPAA compliance , healthcare terminology, insurance expertise, and soft skills like empathy. The partnership enabled Cigna to scale its operations and reduce costs while maintaining quality.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Magellan Solutions

MAY 3, 2022

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. HSBC Holdings.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. HSBC Holdings.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

FEBRUARY 15, 2024

Healthcare expertise – Specialized offshore centers have rigorous training programs to equip agents with medical knowledge, HIPAA compliance , healthcare terminology, insurance expertise, and soft skills like empathy. The partnership enabled Cigna to scale its operations and reduce costs while maintaining quality.

Call Center 52

Call Center Healthcare Outsourcing Insurance 52

Magellan Solutions

AUGUST 2, 2021

We do this to navigate the challenges of an evolving, regulated, cost-intensive, and evidence- and value-based healthcare landscape. . Furthermore, we leverage collaborative care management to improve patient well-being while reducing costs. These statistics predict a megatrend that will reshape the outsourcing market. .

BPO 52

BPO Call Center Outsourcing Healthcare 52