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The management believed that it would help the company in reducingcosts while maintaining and enhancing the quality of customer service. Back in 2011, Vodafone had moved two of its call center operations to Egypt and India. The financial institution has its sharedservices and many other regional hubs in the Philippines.
The management believed that it would help the company in reducingcosts while maintaining and enhancing the quality of customer service. Back in 2011, Vodafone had moved two of its call center operations to Egypt and India. The financial institution has its sharedservices and many other regional hubs in the Philippines.
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