Magellan Solutions

DECEMBER 5, 2019

AXA Insurance. A French multinational provider of insurance and various financial services, AXA outsourced to a Philippine-based BPO company to improve its learning program. They hire Estonian and Ukrainian developers because of the cheap offshoring and their great talent. European Companies Outsourcing To Philippines.

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Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

JULY 8, 2021

Here we look at some of the most common worries in outsourcing to contact center solutions Philippines : Offshore call centers make your customers feel disrespected. They know that the only reason you offshore customer service is to save money. A real language problem. Customers are not entirely being offensive or racist.

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Call Center Offshoring Outsourcing Business Process Outsourcing 52

Magellan Solutions

JANUARY 31, 2021

It is a feat to hire a legal process outsourcing or LPO agency, especially offshore. Clients who outsource legal services offshore are from the west. In the Philippines, an LPO or any BPO company must follow the Data Privacy Act of 2012. An LPO Agency must follow the Health Insurance Portability and Accountability Act of 1996.

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Outsourcing Legal Services Offshoring Research 40