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The Department of Science and Technology (DOST) expects revenues of BPO companies in the Philippines to increase to $18 billion by the end of 2014 due to its “Next Wave Cities” program. The program aims to set up Information Technology-Business Process Management (IT-BPM) centers in places like Iloilo, Sta.
The so-called Next Wave Cities are expected to boost the industry’s revenue to $18 billion by the end of 2014. DOST’s Rural ImpactSourcing program also aims to teach individuals in rural areas to acquire ICT skills and build start-ups. Currently, the IT-BPM industry employs about one million Filipinos.
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