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The Department of Science and Technology (DOST) expects revenues of BPO companies in the Philippines to increase to $18 billion by the end of 2014 due to its “Next Wave Cities” program. The new areas include healthcare outsourcing, software development, game development and animation. million target by 2016.
The so-called Next Wave Cities are expected to boost the industry’s revenue to $18 billion by the end of 2014. The program will implement activities that increase awareness of IT-BPM and outsourced services beyond call centers, including new services like game development, animation, software development, and healthcare.
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