The Scalers

NOVEMBER 30, 2022

This is when companies start exploring how to integrate offshore development teams into their business. Creating an offshore development centre (ODC) became a popular alternative to expand a company’s teams in primary locations, given limited resources and skyrocketing prices of office and developer salaries. LEARN MORE.

Offshoring 93

Offshoring Co-Sourcing Engineering E-Commerce 93

AS White Global

SEPTEMBER 15, 2022

Luke’s efforts paid off as he was able to expand his operations in Australia, thanks to the support of a dedicated offshore team based in Kuala Lumpur, Malaysia. Since 2014, the insurance BPO industry has seen a consistent yearly growth of 9-10%. How can your offshore services expand my business? Client renewals. Underwriting.

Offshoring 52

Offshoring Insurance Outsourcing Service 52

SourceFit

OCTOBER 24, 2014

The Department of Science and Technology (DOST) expects revenues of BPO companies in the Philippines to increase to $18 billion by the end of 2014 due to its “Next Wave Cities” program. The number of jobs in the IT-BPM sector reached 1 million in August, which is closer to the 1.3 Rosa in Laguna, Bacolod and Baguio City.

Offshoring 40

Offshoring Outsourcing BPO Impact Sourcing 40

The Scalers

SEPTEMBER 1, 2021

Build your offshore development centre in the Silicon Valley of Asia. In fact, according to ManpowerGroup , roughly 36% of global employers are struggling to fill existing job positions. Parallelly, over 76% of job hunters believe that workplace diversity is an important factor when evaluating job opportunities.

Offshoring 74

Offshoring Jobbing Out-Tasking Sourcing 74

SourceFit

FEBRUARY 9, 2015

Outsourcing Philippines or the offshore outsourcing industry in the Philippines and remittances from overseas Filipino workers remain the two main drivers of economic growth in the country. Meanwhile, remittances from Filipinos working abroad remain a key driver, and are estimated to have reached $26 billion in 2014. .

Outsourcing 40

Outsourcing Offshoring BPO Government 40

SourceFit

NOVEMBER 4, 2014

will drive the growth of the Philippines’ Information Technology-Business Processing Management (IT-BPM) and offshoring sector, according to Department of Science and Technology (DOST) secretary Mario Montejo. The so-called Next Wave Cities are expected to boost the industry’s revenue to $18 billion by the end of 2014.

BPO 40

BPO Call Center Impact Sourcing Offshoring 40

Magellan Solutions

JUNE 15, 2021

The rate slowly went down until in 2014 when most BPO companies lay off most of their employees due to automation. Here’s the attrition rate of an employee according to their job position: Entry-level – 27%. Employees committed to their job provide a positive and more upbeat customer service experience. .

Customer Service 52

Customer Service BPO Outsourcing Call Center 52