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How to integrate offshore development teams to scale your business

The Scalers

This is when companies start exploring how to integrate offshore development teams into their business. Creating an offshore development centre (ODC) became a popular alternative to expand a company’s teams in primary locations, given limited resources and skyrocketing prices of office and developer salaries. LEARN MORE.

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5 Questions to Ask When Looking for an Offshore Partner for Outsourcing Insurance Services

AS White Global

Luke’s efforts paid off as he was able to expand his operations in Australia, thanks to the support of a dedicated offshore team based in Kuala Lumpur, Malaysia. Since 2014, the insurance BPO industry has seen a consistent yearly growth of 9-10%. How can your offshore services expand my business? Client renewals. Underwriting.

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DOST Targets $18B Philippine Outsourcing, Offshoring Revenue

SourceFit

The Department of Science and Technology (DOST) expects revenues of BPO companies in the Philippines to increase to $18 billion by the end of 2014 due to its “Next Wave Cities” program. The number of jobs in the IT-BPM sector reached 1 million in August, which is closer to the 1.3 Rosa in Laguna, Bacolod and Baguio City.

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Accelerated growth, innovation, and other diverse team benefits

The Scalers

Build your offshore development centre in the Silicon Valley of Asia. In fact, according to ManpowerGroup , roughly 36% of global employers are struggling to fill existing job positions. Parallelly, over 76% of job hunters believe that workplace diversity is an important factor when evaluating job opportunities.

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Outsourcing Philippines, Remittances: Top Economic Drivers

SourceFit

Outsourcing Philippines or the offshore outsourcing industry in the Philippines and remittances from overseas Filipino workers remain the two main drivers of economic growth in the country. Meanwhile, remittances from Filipinos working abroad remain a key driver, and are estimated to have reached $26 billion in 2014. .

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Next Wave Cities to Drive Philippine BPO Growth

SourceFit

will drive the growth of the Philippines’ Information Technology-Business Processing Management (IT-BPM) and offshoring sector, according to Department of Science and Technology (DOST) secretary Mario Montejo. The so-called Next Wave Cities are expected to boost the industry’s revenue to $18 billion by the end of 2014.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

The rate slowly went down until in 2014 when most BPO companies lay off most of their employees due to automation. Here’s the attrition rate of an employee according to their job position: Entry-level – 27%. Employees committed to their job provide a positive and more upbeat customer service experience. .