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Outsourcing Philippines Reached $18.4B Revenue in 2014

SourceFit

billion in revenues in 2014 or a growth of 18.7 During the Asia BPO Summit, Reyes said that all the sectors are growing, even contact center services, which grew between 15 to 17 percent last year. medical coding system, presenting opportunities for Philippine vendors to offer key services. Revenue in 2014 appeared first on.

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Philippines Hosts 2014 International BPO Summit

SourceFit

Some topics to be covered in the summit are “everything-as-a-service”? The post Philippines Hosts 2014 International BPO Summit appeared first on. The IIS will help assess the outsourcing sector’s developments and pinpoint new growth paths’? to sustain the Philippines’ offshoring/outsourcing boom.

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Infrastructure as a service (IaaS) 101

Hyland

How IaaS differs from other services. Infrastructure as a service, or IaaS, was first introduced in 2008. Like its siblings — software as a service (SaaS) and platform as a service (PaaS) — IaaS is a service deployed via the internet in the cloud and has become the standard abstraction model. Examples of IaaS.

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Services Delivery Risk in Ukraine and the CEE Region Rises Amid Conflict with Russia | Blog

Everest Group

The fresh armed offensive launched by Russia on February 24 has disrupted the service delivery ecosystem almost across the whole of Ukraine. Read on to learn more about the Ukraine-Russia conflict and its impact on the service delivery industry in Ukraine and the broader Central and Eastern Europe (CEE) region. Probability. Low-Medium.

Service 98
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Some Mainstream Call Center Trends For 2014.

Go4Customer

Customer service has always been a highly competitive battleground for businesses. No wonder BPOs across the globe are always on the lookout for brand new methods to devise a better customer experience strategy. The emergence of new technologies and channels has given rise to a comprehensive opportunity for call center operators.

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2014 New Grads Find Opportunities in PH BPO Industry

SourceFit

Other areas that also posed positive hiring results include the hospitality industry, services sector, manufacturing, and construction. . Aside from call center agents, there are also numerous vacancies for sales clerks, service crew, and manufacturing/production workers. 5, 033 Call Center Agents . Reference: – [link].

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5 Biggest Cyber-Attacks & How Much Did It Cost Companies?

31 West

Verizon dug into Yahoo’s records during due diligence for the acquisition in 2014 and discovered the data breach. For instance, one of their clients, Dallas company, was providing email services to other 2500 companies. Phishing emails targeted 100 service providers. Yahoo - The most records stolen. Best buy co.,