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Erin Moloney, General Manager, Recognized for Excellence in Leadership by Consulting Magazine

Perficient Digital Transformation

As a general manager, Erin is responsible for business development and market awareness in the Dallas-Fort Worth region, as well as ensuring Perficient’s teams are providing delivery excellence to our clients while meeting and exceeding expectations. In 2015, I received the Outstanding Contribution to Perficient’s Success award.

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Is Outsourcing Offshore Right for You? Pros and Cons

Magellan Solutions

Google started offshoring in 2011 when it sent 1,000 customer support jobs for its AdWords product to contact centers worldwide. For its software development work, Google partnered with Cognizant, which has offices in the US and India. Through its offshoring efforts, the company generated US$108 billion in revenue by 2015.

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Rise Above the Tech Talent Shortage by Hiring in These Three Markets

Velocity Global

And the United States and Russia will each have six million unfilled tech jobs by 2030. . Launched in 2015, Skill India helps the country’s workforce develop expertise in in-demand sectors like tech. . Pro-growth economic policies contribute to new business development that attracts more skilled professionals.

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Back Office Outsourcing In The Highly-Competitive Marketplace

Magellan Solutions

A 2015 Business Development Bank of Canada research paper entitled, “SMEs and Growth: Challenges and Winning Strategies” also found out from their survey findings that 64 percent consider rising operating costs as a major challenge facing SMEs’ growth. How much can business owners save through outsourcing?

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How Has Brexit Affected Business in Ireland?

Globalization Partners

Electrical machinery manufacturing: The electrical machinery sector is another important sector in Ireland, accounting for 15 billion euros of exports in 2015. Over 7,500 jobs have been relocated outside of London to Europe — with Dublin being the most popular destination for relocation, followed by Luxembourg, Frankfurt and Paris.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

Here’s the attrition rate of an employee according to their job position: Entry-level – 27%. Employees committed to their job provide a positive and more upbeat customer service experience. . As a result, it provides a better relationship between your business and consumers. Average Attrition Rate for the BPO Industry.

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Top Outsourcing Destinations in the World

Magellan Solutions

Countries are competing to maximize this huge potential to provide quality jobs to its people through outsourcing. Workforce Efficiency: The US government is changing the business landscape by supporting the outsourcing business through pulling back jobs to the country to increase its employment rate. . Let’s be real.