Premier BPO

JUNE 28, 2024

A recent Forrester report reveals a concerning trend regarding the Customer Experience (CX) quality for US brands, falling for the third year and sitting at its lowest point since the inception of the CX index in 2016.

Customer Service 79

Customer Service BPO Co-Sourcing Service 79

Premier BPO

JULY 12, 2024

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

Healthcare 78

Healthcare Efficiency BPO Insurance 78

Perficient Digital Transformation

DECEMBER 22, 2021

All icons used in the image are for educational purpose 1) Microsoft Inc & Salesforce.com reserve exclusive ownership of their respective product icons used in image 2) Open-Source icon credit icons8.com. Power Query supports extraction of data from massive number of sources (around 75+). Key-Value) type of source.

Co-Sourcing 69

Co-Sourcing Analytics Engineering Sourcing 69

IBM Services

SEPTEMBER 11, 2023

Benefits Present Value (PV) of $3.43M and Net Present Value (NPV) of $2.42M Three-year benefits include higher growth through better customer experience of $1.76M , automation-driven productivity gains of $1.20M , and data-driven operational improvements of $473K What is IBM Db2 (LUW)?

Analytics 89

Analytics Co-Sourcing Engineering Reduced Costs 89

Premier BPO

JULY 12, 2024

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

Healthcare 52

Healthcare Efficiency BPO Insurance 52

Pure Moderation

FEBRUARY 21, 2022

Robots, drones, and self-driving vehicles need AI trained on reliable data to achieve higher levels of autonomy and the truth is, firms are struggling to source enough high-quality data to fully develop these types of AI projects. In 2016, when 19-year-old Alexander Wang co-founded Scale AI along with Lucy Guo, he was still a student at MIT.

Co-Sourcing 52

Co-Sourcing Out-Tasking Right-Sizing Collaborations 52

TMS

FEBRUARY 28, 2023

Berlin’s greatest advantages are the reasonable rent prices and a wide range of co-working spaces that attracts many entrepreneurs and individual workers. Since 2016, they’ve proposed techniques to digitize the process and keep customers informed about their shipping. Their area of expertise covers FCL, LCL, and air transportation.

Banking 52

Banking E-Commerce Co-Sourcing Insurance 52