2016 Automation Co-Sourcing 
Premier BPO
JUNE 28, 2024
A recent Forrester report reveals a concerning trend regarding the Customer Experience (CX) quality for US brands, falling for the third year and sitting at its lowest point since the inception of the CX index in 2016.
Premier BPO
JULY 12, 2024
1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.
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Premier BPO
JULY 12, 2024
1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.
Perficient Digital Transformation
DECEMBER 22, 2021
All icons used in the image are for educational purpose 1) Microsoft Inc & Salesforce.com reserve exclusive ownership of their respective product icons used in image 2) Open-Source icon credit icons8.com. Power Query supports extraction of data from massive number of sources (around 75+). Key-Value) type of source.
IBM Services
SEPTEMBER 11, 2023
Benefits Present Value (PV) of $3.43M and Net Present Value (NPV) of $2.42M Three-year benefits include higher growth through better customer experience of $1.76M , automation-driven productivity gains of $1.20M , and data-driven operational improvements of $473K What is IBM Db2 (LUW)?
TMS
FEBRUARY 28, 2023
Berlin’s greatest advantages are the reasonable rent prices and a wide range of co-working spaces that attracts many entrepreneurs and individual workers. Since 2016, they’ve proposed techniques to digitize the process and keep customers informed about their shipping. Their area of expertise covers FCL, LCL, and air transportation.
The Scalers
MARCH 19, 2021
No longer confined to automating repetitive tasks or putting plagiarism checkers out of business, AI has evolved into a personalised mentor capable of delivering customised, adaptive learning experiences. Gamification Similarly to immersive tech, gamification is another innovation that EdTech has co-opted with resounding success.
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