SourceFit

JUNE 27, 2018

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). CCAP expects BPO revenues to reach the $13 billion target in 2017 (from $12.77

Jobbing 52

Jobbing BPO Call Center Business Process Outsourcing 52

SourceFit

AUGUST 4, 2013

The Philippines’ information technology-business process outsourcing (IT-BPO) sector exceeded its revenue target for 2012 according to the Information Technology and Business Process Association of the Philippines (IBPAP). By the end of 2012, employment in the IT-BPO sector was at 720,000. .

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BPO Call Center Business Process Outsourcing Information Technology 40

SourceFit

MAY 1, 2012

The National Economic and Development Authority (NEDA) is projecting growth of at least 15% annually for the Philippines’ Business Process Outsourcing (BPO) sector. . According to NEDA Assistant Director General Ruperto Majuca, the estimated 15 percent growth is an average figure for the years 2011 to 2016. Reference: – [link].

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SourceFit

NOVEMBER 2, 2013

The Philippines’ Department of Labor and Employment (DOLE) is urging nursing graduates to consider the more than 100,000 non-clinical but medical-related job opportunities in the healthcare information sector of the country’s business process outsourcing (BPO) industry. Targets of the roadmap include 1.3

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Jobbing BPO Healthcare Business Process Outsourcing 40

SourceFit

OCTOBER 30, 2014

The business process outsourcing (BPO) sector in the Philippines is expected to hit $48 billion in annual revenues by 2020 on the back of sustained growth from the last ten years. million workers and hit $25 billion in revenue by 2016, which represents 12 percent of the global BPO revenue. Reference: – [link].

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BPO Business Process Outsourcing Information Technology Outsourcing 40

SourceFit

OCTOBER 21, 2014

Philippine President Benigno Aquino III said that the country’s business process outsourcing (BPO) and offshoring sector can grow further with government support. Aquino told business leaders that the BPO sector could employ 1.3 million Filipinos by 2016 from 2014’s 1 million. 2 and Cebu City at no.

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BPO Business Process Outsourcing Offshoring Information Technology 40

SourceFit

SEPTEMBER 7, 2013

The Philippines’ IT-BPO (Information Technology and Business Process Outsourcing) sector expects to hit $20 billion in revenues in 2014 as more outsourcing firms in the country are moving into high value services and generating more revenues. . To achieve its $25 billion target by 2016 and its goal of generating 1.3

BPO 40

BPO Business Process Outsourcing Information Technology Jobbing 40

SourceFit

NOVEMBER 4, 2014

will drive the growth of the Philippines’ Information Technology-Business Processing Management (IT-BPM) and offshoring sector, according to Department of Science and Technology (DOST) secretary Mario Montejo. million job projection by 2016 “very achievable,”? “Next wave cities”?

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BPO Call Center Impact Sourcing Offshoring 40

SourceFit

JULY 18, 2016

The Information Technology and Business Process Association of the Philippines (IBPAP) expects the business process outsourcing (BPO) sector to generate $25 billion in revenues and 1.3 million jobs by the end of 2016. Top Posts: – Philippine Economy to Grow Over 6% in 2016. Reference: – [link].

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BPO Outsourcing Right-Sizing Business Process Outsourcing 40

SourceFit

OCTOBER 14, 2014

Organized by the Information Technology and Business Process Association of the Philippines (IBPAP), the summit brings together analysts, domain experts, speakers and officials from the private and public sectors to discuss issues and trends faced by the IT-BPM industry. References: – [link] – [link].

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BPO Human Resources Offshoring Outsourcing 40

Magellan Solutions

MAY 3, 2018

The Philippines is undoubtedly among the highly-coveted regions across the globe as far as business process outsourcing (BPO) is concerned today. In 2016 alone, the BPO industry raked in $23 billion in revenues and generated direct employment to about 1.15 Highly Skilled, College-Educated Workforce.

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Call Center BPO Business Process Outsourcing Government 69

Magellan Solutions

AUGUST 1, 2022

Statistics on the Philippine BPO Industry for the year, 2022. There were undoubtedly many disruptions that caused havoc for businesses in 2020 and this also affected the Philippine BPO Industry. The Philippines must concentrate on improving and strengthening its BPO sector. BPO Industry in the Philippines Statistics 2021.

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SourceFit

AUGUST 30, 2013

(PLDT), the Philippines’ biggest telecommunications company, said recently that it has finished a P1 billion data network service expansion initiative that would help the continued growth of the country’s business process outsourcing (BPO) industry. In 2012, the sector posted $13.2 billion in revenues. (30) Reference: – [link].

BPO 40

BPO Service Business Process Outsourcing Banking 40

Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

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Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

MAY 28, 2019

Business process outsourcing, or simply called as BPO, is a term deemed outlandish, absurd, and even crazy a decade or two ago. Nobody back then will believe that BPOs can generally help businesses grow and become successful. Identifying experts will help you determine whether your company needs a BPO partner or not.

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Outsourcing Call Center BPO Business Process Outsourcing 75

SourceFit

JULY 7, 2013

The Information Technology and Business Process Association of the Philippines (IBPAP) and government agency Technical Education and Skills Development Authority (TESDA) have set a partnership with the Korean government for training programs for animators and game developers from the Philippines. . billion by 2016 from US$122.20

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BPO E-Commerce Government Information Technology 40

SourceFit

APRIL 13, 2015

The Philippines’ outsourcing industry (information technology and business process outsourcing) recorded S18.4 During the Asia BPO Summit, Reyes said that all the sectors are growing, even contact center services, which grew between 15 to 17 percent last year. million in employment by 2016. Significant Year.

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Outsourcing BPO Healthcare Call Center 40

SourceFit

OCTOBER 24, 2014

The Department of Science and Technology (DOST) expects revenues of BPO companies in the Philippines to increase to $18 billion by the end of 2014 due to its “Next Wave Cities” program. The program aims to set up Information Technology-Business Process Management (IT-BPM) centers in places like Iloilo, Sta.

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SourceFit

AUGUST 12, 2013

The Philippines’ information technology and business management (IT-BPM) sector posted 19% growth and generated more than 137,000 jobs in 2012 according to Information Technology and Business Process Association of the Philippines (IBPAP) president and CEO Jomari Mercado. . million employment targets by 2016.

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Outsourcing Jobbing Information Technology BPO 40

Magellan Solutions

DECEMBER 5, 2019

With over 800 BPO companies, around 1.5 Citi’s operations in the country — within the firm’s operations and under the BPO setup — can be attributed to the Philippines’ “sound macroeconomic fundamentals and skilled workforce.”. From Call Center To High-Level BPO Services. AXA Insurance. AccorHotels.

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Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

MARCH 27, 2023

Spending on business process outsourcing (BPO) is anticipated to reach US$212 billion in 2023, up by 19% from 2019. Its market value in 2016 was US$106.46 Choose a BPO company that can supply you with employees whose skills meet your expectations. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

SourceFit

OCTOBER 2, 2014

The Philippines’ business process outsourcing (BPO) industry is on track to hit an estimated $25 billion in revenue by 2016. As the country continues to add higher value propositions to its traditional contact center offerings, the BPO industry expects increased traffic in the next two years. billion in 2013.

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SourceFit

FEBRUARY 22, 2016

Global healthcare information technology (IT) outsourcing will grow at a 12 percent compound annual growth rate from 2014 to 2020 to reach US$68.3 The region currently has $9 billion worth of IT outsourcing contracts up for renewal from 2016 to 2020. . BPO Philippines to Boost Logistics Market. Flash Design Animation.

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IT Outsourcing Healthcare Outsourcing Marketing 40

SourceFit

FEBRUARY 20, 2015

is now a member of IBPAP (Information Technology and Business Process Association of the Philippines). IBPAP is the country’s umbrella association for the local IT-BPO industry, with the goal of making the Philippines the world’s top destination for voice and non-voice outsourced services. Sourcefit Philippines Inc.

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Offshoring BPO Human Resources Business Process Outsourcing 40

SourceFit

MAY 8, 2015

percent in 2015 and 2016, faster than the 6.1 GET MORE Philippine BPO 2015 News. Sustained economic growth will set off improvements in the country’s poverty levels, which the World Bank expects to drop from 15.4 percent in 2012 to 10.9 percent by 2017. Currently, the World Bank considers people who earn less than $1.25

Banking 40

Banking Outsourcing Business Process Outsourcing BPO 40

SourceFit

JUNE 8, 2015

Outsourcing Philippines, the country’s information technology and business process outsourcing (IT-BPO) sector, was one of the top drivers of the Philippine economy in 2014, creating more than one million jobs and generating $18.9 GET MORE Philippine BPO 2015 News. billion in revenues. . Flash Design Animation.

Outsourcing 40

Outsourcing Call Center BPO Business Process Outsourcing 40

Magellan Solutions

MAY 3, 2022

With operations in over 150 locations , this telecommunications and media company provides wireless network services, internet connectivity, published directory information, and data services. In 2016, some onshore call center workers at Verizon engaged in a seven-week strike in the Philippines. JPMorgan Chase. American Express.

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Call Center Outsourcing Offshoring Banking 81

SourceFit

MAY 18, 2015

According to Tholons, Manila, Philippines BPO (business process outsourcing) has dethroned Mumbai as the call center capital of the world in terms of revenues and headcount. The country’s cultural compatibility with the West also lures North American locators to set up BPO centers here. GET MORE Philippine BPO 2015 News.

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Outsourcing Business Process Outsourcing BPO Call Center 40

SourceFit

MAY 22, 2015

percent clip within the next five years due to strong performance of Outsourcing Philippines, the country’s information technology and business process outsourcing (IT-BPO) sector, according to market intelligence firm IHS. The Philippine government expects the economy to grow by 7-8 percent in 2015 and 2016.

Outsourcing 40

Outsourcing BPO Business Process Outsourcing Offshoring 40

SourceFit

MARCH 9, 2016

The business process outsourcing (BPO) industry in the Philippines is expected to grow faster this year and generate $25 billion in revenues and 1.3 Real estate consultancy firm Colliers International said the growth of the BPO sector will lead to higher demand for office space that will absorb the increase in supply this year. .

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Outsourcing BPO Advisory Business Process Outsourcing 40

SourceFit

NOVEMBER 10, 2014

Cuisia urged information technology and business process management (IT-BPM) companies in America to consider outsourcing to the Philippines. Consul General Mario De Leon also spoke at the event, saying that the Philippine IT-BPO sector targets $18 billion in revenues in 2014 and currently employs one million Filipinos, with 2.5

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Outsourcing BPO Finance Accounting 40

SourceFit

MAY 11, 2016

The Information Technology and Business Process Association of the Philippines (IBPAP) reported in 2014 that KPO already accounted for 40 percent of the country’s BPO industry. Philippine IT BPO Revenues to Reach $3B in 2016. Reference: – [link]. Outsource Bookkeeping Philippines. Flash Design Animation.

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Outsourcing Marketing Pharmaceuticals BPO 40

SourceFit

AUGUST 25, 2012

The bill’s rejection was welcomed by the Business Processing Association of the Philippines (BPAP), the umbrella organization of the IT-BPO (information technology – business process outsourcing) and GIC (Global In-House Center) industry in the Philippines. million employees in the US. million Filipinos.

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SourceFit

JUNE 3, 2012

A growth rate of 11% — which means jobs for about 50,000 information technology (IT) professionals – was also seen. . The group’s aim is to help the software development sector build and commercialize at least 10 software products “all globally recognized” in different categories by 2016.

Software 40

Software Outsourcing Service Offshoring 40

Magellan Solutions

MARCH 27, 2023

Spending on business process outsourcing (BPO) is anticipated to reach US$212 billion in 2023, up by 19% from 2019. Its market value in 2016 was US$106.46 Choose a BPO company that can supply you with employees whose skills meet your expectations. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Magellan Solutions

AUGUST 31, 2022

Due to the exponential rise of information technology (IT) over the past ten years, it is now necessary to offer IT goods and services using ever-cheaper methods. Here are reasons why companies outsource some of their tasks to business process outsourcing ( BPO ) companies. . WHY DO COMPANIES OUTSOURCE THEIR BUSINESS?

Outsourcing 75

Outsourcing Banking Offshoring Out-Tasking 75

Magellan Solutions

MAY 6, 2020

With operations in over 150 locations , this telecommunications and media company provides wireless network services, internet connectivity, published directory information, and data services. In 2016, some onshore call center workers at Verizon engaged in a seven-week strike in the Philippines. JPMorgan Chase. American Express.

Call Center 52

Call Center Outsourcing Offshoring Banking 52