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5 Biggest Cyber-Attacks & How Much Did It Cost Companies?

31 West

Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., These targets received emails with content that mentioned employee names and seemed to be receiving from friends or a co-worker. Phishing emails targeted 100 service providers.

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Forrester Report: Customer Experience Plummets to All-Time Low Is Your Business at Risk?

Premier BPO

Customer Experience (CX) quality is in freefall in the US; a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016.

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AI-Powered Customer Service: Friend or Foe? Why Digital CX is Failing (and How to Fix It)

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A recent Forrester report reveals a concerning trend regarding the Customer Experience (CX) quality for US brands, falling for the third year and sitting at its lowest point since the inception of the CX index in 2016.

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AI-Powered Healthcare: Boosting Patient Experience and Efficiency

Premier BPO

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

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Accessing Power BI confidential data in Excel for internal organization users

Perficient Digital Transformation

Apart from that, users also heavily use hyperlink to another Excel files reusing existing source data already prepared by other people. A dataset is essentially a collection of tables co-related using the relationship feature of Power BI. One needs to use VLOOKUP, XLOOKUP, MATCH, INDEX like functions for co-relating data.

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AI-Powered Healthcare: Boosting Patient Experience and Efficiency

Premier BPO

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

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Power Query – Intro

Perficient Digital Transformation

All icons used in the image are for educational purpose 1) Microsoft Inc & Salesforce.com reserve exclusive ownership of their respective product icons used in image 2) Open-Source icon credit icons8.com. Power Query supports extraction of data from massive number of sources (around 75+). Key-Value) type of source.