Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

SourceFit

MAY 8, 2015

percent by 2017. GET MORE Philippine BPO 2015 News. Once again, the growth of the Philippine economy is predicted to outpace all major Southeast Asian markets this year and the next. Sustained economic growth will set off improvements in the country’s poverty levels, which the World Bank expects to drop from 15.4

Banking 40

Banking Outsourcing Business Process Outsourcing BPO 40

AS White Global

SEPTEMBER 15, 2022

When Luke Eagle started his own company in 2017, he saw an opportunity to grow his “ one-man band ” operations into an insurance brokerage firm that provided a holistic approach in fulfilling various insurance needs. Since 2014, the insurance BPO industry has seen a consistent yearly growth of 9-10%.

Offshoring 52

Offshoring Insurance Outsourcing Service 52

Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Not just a BPO company that can supply them with people who they can manage.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

MARCH 14, 2017

The Philippine economy is buoyed by OFW remittances and the business process outsourcing (BPO) industry, with the latter exceeding the $21 billion revenue target set in 2015. The industry has a rosy outlook for 2017, and experts believe that it can generate up to $48 billion in revenues by 2020.

BPO 66

BPO Business Process Outsourcing Outsourcing Flexibility 66

Magellan Solutions

OCTOBER 8, 2018

With the help of the government and the Philippine educational system, many graduates and students learned more about the information technology industry, making the pool of talents even larger. There aren’t BPO companies in the country making headlines in a negative way that affects its clients in other countries.

Outsourcing 40

Outsourcing E-Commerce Regulations BPO 40

Magellan Solutions

MARCH 8, 2018

A large percentage of BPO workers are into the contact center sub-sector. The monthly compensation of BPO employees is also very attractive. In 2015, the country’s BPO industry is at its highest peak. However, in 2016, it was predicted that the annual growth rate of the BPO industry has decreased.

BPO 75

BPO Call Center Offshoring Global Outsourcing 75