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What To Expect From The BPO Industry In 2017

Magellan Solutions

The Philippine economy is buoyed by OFW remittances and the business process outsourcing (BPO) industry, with the latter exceeding the $21 billion revenue target set in 2015. The industry has a rosy outlook for 2017, and experts believe that it can generate up to $48 billion in revenues by 2020.

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Philippine BPO Companies to Add 70,000 Jobs in 2018

SourceFit

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). The majority of call center jobs are middle to high-skilled.

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What To Expect From The BPO Industry In 2018

Magellan Solutions

Despite slightly slowing in 2017, the Philippines maintains its position as the fastest growing country among the emerging economies in the Southeast Asian region. percent target for 2017. Here are some business process outsourcing predictions for 2018: PH BPO nears ‘plateau’ as industry matures. percent, which is only 0.2

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Why You Should Choose The Philippines For Your IT Outsourcing

Groove Technology

In the 2017-2018 school year alone, state universities and colleges produced 77,747 IT graduates. While the country's outsourcing industry initially focused on voice-based BPO services, it has rapidly diversified its offerings to include IT services such as software development, web design, and tech support.

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The Rise Of Call Center Inbound Jobs In The Philippines

Magellan Solutions

Business process outsourcing (BPO) jobs first came to public attention in the 90s. The first contact center in the Philippines was established in 1992, while the first multinational BPO company began operations in 1997. 2017 is projected to be another great year for call center inbound jobs. million people. .

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VXI Generates 700 new jobs for Guatemala City with 2nd Site

VXI

The company announced the new location at Edificio Grand Reforma 10, which will generate 700+ new job opportunities for Guatemalans. ” “As a growing customer service BPO in the Guatemalan market, the opportunities for growth and development are unique and exciting.” ” VXI COO Jared Morrison said.

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The Ultimate Guide To Outsourcing – What You Need To Know

Magellan Solutions

Business process outsourcing, or simply called as BPO, is a term deemed outlandish, absurd, and even crazy a decade or two ago. Nobody back then will believe that BPOs can generally help businesses grow and become successful. Does outsourcing jobs solve problems? How to choose the right BPO company? Yes and no.