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The CIBC famously outsources part of its operations abroad. In 2017, the bank came under fire when its staff announced their disappointment over the offshoring move. Despite the issue, CIBC reports that offshoring positively affects their company, and continues to outsource to this day. Slack Technologies, Inc.
As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Not just a BPO company that can supply them with people who they can manage.
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