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Even if you hire the required talent somehow, the operationalcost is steep because of the pending increased $15 minimum wage. The answer is offshore Outsourcing. Organizations that survived are now facing an economic pandemic. So, how do companies battle this dilemma? Attrition and Turnover in the US. 45% in 2019.
What makes outsource call centers even more attractive in Asia? Aside from operatingcosts up to 70% lower than the U.S., they offer a consistent quality of service and technical expertise that has evolved to meet growing business demands. Cutting costs is one of the most common attractions. Less utility.
They offer a shared BPO service which is the most affordable call center business model. Magellan Solutions’ vision is “ to be the best partner in providing BusinessProcessOutsourcing services to small and medium businesses (SMEs) ”. . Why You Might Want to Outsource with Them? Reduce operatingcosts.
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