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The CIBC famously outsources part of its operations abroad. In 2017, the bank came under fire when its staff announced their disappointment over the offshoring move. Despite the issue, CIBC reports that offshoring positively affects their company, and continues to outsource to this day. Slack Technologies, Inc.
They offer a shared BPO service which is the most affordable call center business model. Magellan Solutions’ vision is “ to be the best partner in providing BusinessProcessOutsourcing services to small and medium businesses (SMEs) ”. . As such, they could offer outsourcing services from companies in all regions.
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