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Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). The majority of call center jobs are middle to high-skilled.
This makes the country excel in many fields and makes us one of the top choices for outsourcingjobs. . The United States continues to be one of the biggest customers for outsourcing. Thus, other countries are also starting to practice outsourcing. Thailand has some of the best outsourcing benefits. Efficiency.
Countries are competing to maximize this huge potential to provide quality jobs to its people through outsourcing. Countries compete daily to make its mark in the globaloutsourcing market. The signing of the Outsourcing Law in 2017 made the country fully utilize the beauty of outsourcing.
The Philippines has been a part of the globaloutsourcing industry. However, it was resolved even before it affected jobs. There were also other political setbacks like Donald Trump saying he wants companies to focus on American employees rather than employing other nation’s people through offshore outsourcing.
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