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Call center outsourcing across Asia-Pacific (APAC) is thriving. This is mainly because business leaders prefer to relocate their menial tasks to BPOs throughout the region. The United States continues to be one of the biggest customers for outsourcing. Thus, other countries are also starting to practice outsourcing.
Although this may be true, experts claim that India still enjoys the trust of big businesses for its outsourcing needs and is expected to recover by 2021. . Global Literacy Rate: In English Proficiency, India was 35th out of the Top 100 in world rankings and 5th out of 25 countries in Asia. . They have about 1.1 literacy rate.
The technology industries in Vietnam and subsequent outsourcing services have experienced remarkable growth over the last few years. The country was recently ranked among the most attractive destinations for outsourcing countries in the GSLI 2017 report. What you can expect: Dedicated Labor Force. Healthy and Stable Economy.
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