This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
The Philippines remains a globaloutsourcing leader despite a global slowdown, with the industry projected to grow by 7 percent in 2019, according to Contact Center Association of the Philippines (CCAP) chairman Benedict Hernandez. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1
Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). Is outsourcing right for your business?
In 2018, the multinational company sold its call center business , CATsa, to another global solution provider to divest its non-strategic assets. Around 3,200 jobs were created in the process on top of the 1,800 jobs created in 2018. PFG is one of the US companies that outsource its inbound customer service. Capital One.
On January 1, 2018, the Ministry of Finance implemented VAT at the regular rate of 5%. Globaloutsourcing partners and internal business payroll departments can now move throughout Africa with greater ease. This mechanism must be used to pay all employee wages. Tax Considerations.
In 2018, the multinational company sold its call center business , CATsa, to another global solution provider to divest its non-strategic assets. Around 3,200 jobs were created in the process on top of the 1,800 jobs created in 2018. PFG is one of the US companies that outsource its inbound customer service. Capital One.
Earlier in this series, we looked at different outsourcing models—nearshore, offshore, onshore—along with the pros and cons that come with each option. Eastern Europe is home to some of the world’s top outsourcing countries and is known for providing companies based in Western Europe, the UK, and the US with top talent at competitive rates.
In 2018 they joined the CSI group to even better service a large array of businesses. They ranked on the GlobalOutsourcing 100 list and are among the top Ukrainian IT companies. IN2 Group has qualifications from Oracle and Microsoft. It also has the distinction of being a Magento Commerce Solutions Partner.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content