SourceFit

JUNE 27, 2018

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). GET MORE Philippines Outsourcing News.

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SourceFit

AUGUST 6, 2019

The Philippines remains a global outsourcing leader despite a global slowdown, with the industry projected to grow by 7 percent in 2019, according to Contact Center Association of the Philippines (CCAP) chairman Benedict Hernandez. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1

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31 West

JUNE 9, 2018

BPO, KPO and ITO? These refer to three different types of outsourcing: Business Process Outsourcing (BPO) involves getting a third party to handle certain operational functions, e.g., customer services, payroll, accounting, inventory etc. What Is Global Outsourcing Market Size? What Do They Mean?

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SourceFit

SEPTEMBER 25, 2019

Philippine call centers are expected to generate 80,000 to 100,0000 jobs this year despite a slowdown in the business process outsourcing (BPO) sector in 2018, according to the Contact Center Association of the Philippines (CCAP). The BPO sector posted 3-4 percent growth in 2018 and CCAP predicts 7 percent growth this year.

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Magellan Solutions

MAY 3, 2022

In 2018, the multinational company sold its call center business , CATsa, to another global solution provider to divest its non-strategic assets. Around 3,200 jobs were created in the process on top of the 1,800 jobs created in 2018. This will allow Telefónica to reduce its debt pile and increase its market value. Enel Energia.

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Magellan Solutions

MARCH 13, 2024

Companies are increasingly recognizing the strategic value of outsourcing beyond just cost savings. According to Deloitte’s Global Outsourcing Survey, 65% of respondents cited the ability to focus on core functions as the most significant perceived benefit of outsourcing strategies.

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Magellan Solutions

FEBRUARY 26, 2022

For instance, when Ford Motor Company car market share was reduced to 10%, they exhausted all methodologies and realized that outsourcing can help them bounce back. While anyone can hire outsource services, it’s a challenge to find a reliable and proven BPO company as everyone claims to be ‘the best’ or ‘the top’. .

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