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5 Reasons Why Non-voice Customer Service Outsourcing Shouldn’t be an Afterthought

Magellan Solutions

In December 2018, they found out that 43 percent of email opens were via mobile. In their 2018 report, they found out that 69% of people prefer chatbots because of their ability to provide quick replies to simple questions. If you want to experience a difference in your business, shoot us a message ! It is the future of BPO.

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7 Telemarketing Companies in the Philippines That Will Surely Answer Your Outbound Requirements

Magellan Solutions

Konnektors started their operation back in 2018 but they already have several clients from North America, Singapore, Australia, and New Zealand. The organization consists of young and goal driven employees with a goal of being the best Business Development Service provider in the Philippines. New Media Services. Tech Support.

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3 Contradictions About Ecommerce Outsourcing You Should Understand

Magellan Solutions

Outsourcing your eCommerce needs can reward your company with better business processing support that will allow you to scale and remain competitive. By sharing customer data to an outsourcing company, you are protecting more of it. If you want to experience a difference in your business, shoot us a message!

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Why 72% of Companies are Tired of Old School Call Center Philippines?

Magellan Solutions

That is not all, in a 2018 Call Center Industry Report by Liveops, they found out that two-thirds of respondents overall were ‘behind the curve’ in terms of evolving their traditional call center into a modern customer service operation. If you want to experience a difference in your business, shoot us a message! TALK TO US!