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Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

Then, in 2018, they expanded to the Philippines, setting up an additional outsourced customer service base in Cebu to further strengthen their global support capabilities. Implement robust communication channels, protocols, and collaboration tools to facilitate seamless knowledge transfer, issue resolution, and transparent dialogue.

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Top ASEAN Countries for Companies Based in the Netherlands

Globalization Partners

Innovation, research, and development. ASEAN nations are committed to science and innovation — each year, the ASEAN NEXT event brings together companies, researchers, and policymakers to encourage business development and investment in science and technology. Vietnam and the EU have close economic ties.

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Velocity Global establishes Asia-Pacific Headquarters in Singapore; appoints Nicholas Yap as Managing Director

Velocity Global

The country topped the rankings in Velocity Global’s 2020 Global Expansion Tech Index TM for its business-friendly regulatory environment and high marks for connectivity and infrastructure. Most recently he served as the Head of Business Development with Serco PLC to establish new markets in Southeast Asia for public services outsourcing.

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Should You Expand Your India-Based Company Globally?

Globalization Partners

Companies in India and abroad have found it relatively easy to form collaborative partnerships and gain a competitive edge by expanding their operations to other countries and regions. Capitalize on more advanced infrastructure: One challenge of operating a business in India is the limited infrastructure in some parts of the country.

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Perficient Expands Executive Leadership Team

Perficient Digital Transformation

Perficient’s business succeeds only because our people believe, commit and execute, each and every day. The collaborative, innovative and entrepreneurial spirit we share is cultivated by the leaders of our organization who are truly dedicated to making a difference for our teams, our clients, and our communities.

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5 Reasons Why Non-voice Customer Service Outsourcing Shouldn’t be an Afterthought

Magellan Solutions

In December 2018, they found out that 43 percent of email opens were via mobile. In their 2018 report, they found out that 69% of people prefer chatbots because of their ability to provide quick replies to simple questions. If you want to experience a difference in your business, shoot us a message ! It is the future of BPO.

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Top IT outsourcing services companies in Eastern Europe

TMS

In 2018 they joined the CSI group to even better service a large array of businesses. One of their main design philosophies is absolute transparency and customer collaboration. IN2 Group has qualifications from Oracle and Microsoft. It also has the distinction of being a Magento Commerce Solutions Partner.