SourceFit

AUGUST 6, 2019

The Philippines remains a global outsourcing leader despite a global slowdown, with the industry projected to grow by 7 percent in 2019, according to Contact Center Association of the Philippines (CCAP) chairman Benedict Hernandez. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1

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SourceFit

JUNE 27, 2018

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). Is outsourcing right for your business?

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31 West

JUNE 9, 2018

These refer to three different types of outsourcing: Business Process Outsourcing (BPO) involves getting a third party to handle certain operational functions, e.g., customer services, payroll, accounting, inventory etc. Knowledge Process Outsourcing (KPO) requires more advanced technical skills.

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SourceFit

SEPTEMBER 25, 2019

Philippine call centers are expected to generate 80,000 to 100,0000 jobs this year despite a slowdown in the business process outsourcing (BPO) sector in 2018, according to the Contact Center Association of the Philippines (CCAP). The group projects 4 percent global market growth in 2019. Call Center Growth.

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Magellan Solutions

APRIL 24, 2020

AB InBev outsourced its IT operations to international outsourcing providers. Commonly known as Shell, this oil and gas company has been named as the third-largest company in the world based on its revenues in 2018. It has partnered with a global outsourcing company to implement a payment solution. .

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Magellan Solutions

AUGUST 2, 2021

It’s also unsurprising why so many businesses consider outsourcing their healthcare contact center services Philippines and to other countries such as: Country. current count of Business Process Outsourcing (BPO) companies. According to Statista (paywall), the global outsourcing market earned $85.6

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Magellan Solutions

MARCH 8, 2018

The Philippines has been a part of the global outsourcing industry. Good things will happen this 2018. There are as many as three newly registered companies every week during the early part of first quarter of 2018. The country is hitting it big in the industry due to its rich potential workforce.

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