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8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing

Magellan Solutions

Based on 2018 PwC research titled “ Future of Customer Experience Survey ,” 32% of all customers worldwide said they would stop doing business with a brand they adored after just one negative encounter. Reduced Costs Outsourcing can save costs by having access to countries with lower labor costs.

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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

2018 : CCAP data showed that the number of BPO jobs grew by 5.1% Meanwhile, the following cities have shown high potential in terms of talent, infrastructure, cost, and business environment. Meanwhile, the industry’s revenue increased to $15.5 2016 : The industry is expected to generate 1.3 billion in revenue. Dasmariñas City.

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The Know-How Guide to Accelerating AWS Migration

Serigor Inc

According to data generated by research on AWS over its performance in the year 2018 and 2020, respectively, it has been found that businesses and organizations have reaped growth-boosting advantages, such as – Migration to AWS has offered infrastructure cost savings of up to 31% on average. Benefits of migration to AWS.