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8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. To survive in this fast-paced business environment and focus on core functions, you should outsource customer service in insurance. when outsourcing.
When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. 2018 : CCAP data showed that the number of BPO jobs grew by 5.1% Foreign countries prefer to outsource jobs to the Philippines because it is receptive to western culture. billion in revenue.
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