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8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing

Magellan Solutions

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses.

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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. The Philippines has always been in a tight race with India as the best BPO services provider in the world. 2018 : CCAP data showed that the number of BPO jobs grew by 5.1% billion by 2022.

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The Know-How Guide to Accelerating AWS Migration

Serigor Inc

Businesses who have opted for migration to AWS have found themselves spending more time on building their brand and services than struggling with data center issues and data storage hassles. Service like AWS Application Migration Service (MGN) assists in the lift and shift to AWS. Why migrate to AWS?