2018 and Services Contracting - Global Sourcing Brief

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2018

Services Contracting

IT Companies in Quandry as Clients Turn against COLA | In the News

Everest Group

FEBRUARY 9, 2022

With over $35 billion in software managed services contract value due for renewal in 2 years, IT firms may sweat over cost-of-living-adjustment clause. Prateek Gupta , Practice Director, Everest Group, says there was a decline in contracts with the COLA clause between 2018 and 2020 because of buyers’ pressure back then.

Services Contracting

Services Contracting Operational Costs Managed Services Software

In the Long Run, Partnering (not Undercutting) Drives the Most Value for Customers

CDS

FEBRUARY 18, 2022

The case and its lessons should be on the radar for any data center manager or IT executive who deals with multiple service providers to keep their technology assets running smoothly and efficiently after their initial warranties expire. Rimini Street’s home page now declares: “Other people do software. We do support.”

Services Contracting

Services Contracting Software Service Efficiency

IT Companies in Quandry as Clients Turn against COLA | In the News

In the Long Run, Partnering (not Undercutting) Drives the Most Value for Customers

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