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The Mystery of AIOps Expeditions: What’s In A Name?

Forrester Digital Transformation

The 2019 publication, Take the Mystery Out of AI For IT Operations (AIOPs) was a widely read Forrester report. It also went on to provide an approach for achieving the 2019 goal of AIOps. It addressed lots of the core questions our industry had about this new thing called AIOps. Like all new concepts, we […].

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Identifying Automation Opportunities for Human Resources

Automation Anywhere

Human resources (HR) departments are fast-rising stars when it comes to successfully deploying Robotic Process Automation ( RPA ). A case in point: RPA deployments for HR shot up by 50 percent between 2019 and 2020, according to the 2019-2020 Sierra-Cedar HR Systems Survey. These are the highest priority processes to automate.

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Identifying Automation Opportunities for Retail Banking

Automation Anywhere

Operations supporting each of these product lines such as loan fulfillment, underwriting, compliance, customer service, and collections could significantly benefit from automation since many of these processes are manual and document-intensive. These are the highest priority processes to automate. Ignore them.

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Healthcare Payer Processes Ripe for Automation

Automation Anywhere

The global healthcare IT market, valued at $187 billion in 2019 , is predicted to grow at a more than 15.6% Automation is an exciting area for healthcare industry players — particularly healthcare payers — to invest in. This means taking a closer look at Robotic Process Automation (RPA) to automate business processes.

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Forrester Research Report: How Sales and Marketing Intelligence Drive Improved Business Outcomes

In 2019, DiscoverOrg commissioned Forrester Consulting to evaluate sales and marketing intelligence practices in the B2B space. Fact: Only 8% of sales and marketing professionals say their data is between 91% - 100% accurate. The primary takeaway? Forrester found “only 1.2% B2B organizations struggle with bad data.

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Deloitte: RPA Leads the Way to Intelligent Automation

Automation Anywhere

It is increasingly clear that it takes a portfolio of technologies to succeed at intelligent automation. Only 6% of businesses are not considering using RPA for their intelligent automation strategies. What is intelligent automation ? That automation technology could be RPA. Reality is much different from this ideal.

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Computer Vision: Intelligent Automation that Sees

Automation Anywhere

If you’ve read our blogs, you know that we discussed intelligent automation many times. And included in any discussion of intelligent automation is one increasingly important AI technology: computer vision. Computer vision is an increasingly popular technology to incorporate into automation and digital transformation initiatives.