Everest Group

MAY 18, 2022

Konecta, acquired by Pacheco together with the company’s management team in 2019, is a leading tech-enabled end-to-end CX BPO player in the Spanish-speaking markets. Headquartered in Milan, it served more than 670 clients in 2021, generating revenue of approximately €980 million.

Business Process Outsourcing 130

Business Process Outsourcing BPO Marketing E-Commerce 130

Magellan Solutions

APRIL 16, 2020

It can be easy to assume that Apple does this to save up on labor costs, since labor tends to be cheaper in other countries. While that may be part of the reason for their offshore outsourcing, it is actually about the materials, as well. They outsource to sales companies based in the US, and overseas service providers.

Outsourcing 82

Outsourcing Offshoring Sales Manufacturing 82

ScaleHub

FEBRUARY 15, 2023

Traditional outsourcing , sometimes known as ‘business process outsourcing,’ is the most common type. This results in both cost reduction for data processing as well as an opportunity to leverage additional time zones to speed processing time. On one side, it shut down operations for many businesses.

Outsourcing 52

Outsourcing Data Entry Nearshoring Offshoring 52

Magellan Solutions

AUGUST 6, 2021

But now, many companies that outsource to Philippines also have their eyes on their non-voice services. In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. For starters, you can slash your labor costs by at least 50%.

BPO 52

BPO Service Call Center Accounting 52

3Pillar Global

MARCH 15, 2021

In 2016, the leading driver for using outsourcing services , according to business executives, was to cut costs. In 2019 , a joint report from Harvey Nash and KPMG found that the main reason technology leaders outsource is to ‘access skills not available in-house.’. 36% hope to reduce labor costs.

Software 40

Software Outsourcing Labor Costs Robotics Process Automation 40

Magellan Solutions

NOVEMBER 7, 2023

Outsourcing is becoming a trend in the business world right now. Did you know that global spending on outsourcing is predicted to hit $731 billion this year, 2023, from the $92.5 billion market worth in 2019? Companies of all sizes are realizing the benefits of outsourcing. So, what’s driving this growth?

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Magellan Solutions

JULY 6, 2022

But now, many companies that outsource to Philippines also have their eyes on their non-voice services. In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. For starters, you can slash your labor costs by at least 50%.

BPO 40

BPO Service Call Center Accounting 40