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India’s Tier 2 and 3 Cities: The Next Hotbeds for Growth | Blog

Everest Group

While tier 1 cities occupy more than four-fifths of the global services industry, the collective market share for tier 2 and 3 cities has notably increased from 11% to 18% from 2019 to 2022, as shown below: Let’s explore the race of cities within each tier: Tier 2 cities.

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5 Reasons to Consider Merida When Nearshoring to Mexico

Ivemsa

Nearshoring to Mexico is not a new concept. Merida is one of the main locations to keep on the shortlist of places to set up nearshoring to Mexico. Merida is one of the main locations to keep on the shortlist of places to set up nearshoring to Mexico. Differing from the lifestyle of nearshore manufacturing near the U.S/Mexico

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Rising Prominence of Africa in Technical Support and Other Value-added Services

Everest Group

Some nascent sourcing destinations, like Rwanda, have taken significant steps in this direction by introducing STEM education in 2019 at all education levels through its “New Competence-Based Curriculum,” focused on STEM and Information and Communications Technology (ICT)-led education. Emerging delivery locations in Africa.

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Konecta-Comdata Merger Creates a Business Process Outsourcing (BPO) Giant – What Does it Mean for the CXM Market?

Everest Group

Konecta, acquired by Pacheco together with the company’s management team in 2019, is a leading tech-enabled end-to-end CX BPO player in the Spanish-speaking markets. Headquartered in Milan, it served more than 670 clients in 2021, generating revenue of approximately €980 million.

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The Rise of Retail Investors in Global Capital Markets | Blog

Everest Group

As illustrated below, overall global equity issuance was stagnant from 2017-2019, while global debt issuance has been steadily rising since 2017.

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Growth Expected for Healthcare Services BPO in the Philippines

SourceFit

And the Philippines was already a top destination for offshore and nearshore healthcare services delivery even before the pandemic. Last November 2019, the IT and Business Process Association of the Philippines (IBPAP) projected a 7.3-10.8 Healthcare services is a promising segment for the next wave of BPO growth. Reference: [link].

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Analysis of Common Software Outsourcing Countries

3Pillar Global

Earlier in this series, we looked at different outsourcing models—nearshore, offshore, onshore—along with the pros and cons that come with each option. For Western European companies, on the other hand, Eastern Europe is the most logical choice if you’re looking for a nearshore partner. Latin America. Market Share. Infrastructure.