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5 Reasons to Consider Merida When Nearshoring to Mexico

Ivemsa

Nearshoring to Mexico is not a new concept. Merida is one of the main locations to keep on the shortlist of places to set up nearshoring to Mexico. Merida is one of the main locations to keep on the shortlist of places to set up nearshoring to Mexico. Differing from the lifestyle of nearshore manufacturing near the U.S/Mexico

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7 Things You Must Know Before Outsourcing Call Center Services in 2021

Redial

It has become clear that customer experience is now the dominating factor in ensuring that businesses stay relevant with their products and services; Microsoft stated in their 2019 survey that 95% of their clients defined customer loyalty through excellent customer experience [1].

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India’s Tier 2 and 3 Cities: The Next Hotbeds for Growth | Blog

Everest Group

While tier 1 cities occupy more than four-fifths of the global services industry, the collective market share for tier 2 and 3 cities has notably increased from 11% to 18% from 2019 to 2022, as shown below: Let’s explore the race of cities within each tier: Tier 2 cities.

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Six Highlights from the 2022 NASSCOM GCC Conclave to Watch | Blog

Everest Group

While we had doubts over GCC participation in the first-ever hybrid conclave since 2019, the event was a huge success for GCC leaders who enjoyed making and renewing contacts, exchanging learnings and best practices, and sharing fond memories of past gatherings.

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Konecta-Comdata Merger Creates a Business Process Outsourcing (BPO) Giant – What Does it Mean for the CXM Market?

Everest Group

Konecta, acquired by Pacheco together with the company’s management team in 2019, is a leading tech-enabled end-to-end CX BPO player in the Spanish-speaking markets. Headquartered in Milan, it served more than 670 clients in 2021, generating revenue of approximately €980 million.

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Everything You Need to Know About Outsourcing Software Development for Startups in 2024

Groove Technology

outsourcing development but keeping project management in-house) or using nearshore options to balance cost and ease of collaboration. billion in 2019 and is expected to grow at a compound annual growth rate (CAGR) of 7.7% What are the key differences between onshore, nearshore, and offshore outsourcing? from 2020 to 2027.

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Outsourcing Case Studies Businesses Can Learn From

NoonDalton

Curiosity Stream is a global independent media firm and video-on-demand streaming service that experimented with outsourcing in 2019. StudyTube is a Dutch-based online education portal that relies on nearshore programmers. To this end, we’ve gathered 10 outsourcing case studies to help you get a better grasp of outsourcing.