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Your third-partyoutsourcing provider should provide a fast promotion to agents that provide a great performance for your company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. Better Career Growth. Proper Tools for Operation.
We have noted several new technical support locations being set up in Sub-Saharan Africa by third-partyoutsourcing providers serving European and other English-speaking global markets. For example, Nigeria released its Nigerian Data Protection Regulation 2019, which is aligned with EU GDPR.
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