Remove 2020 Remove Automation Remove Flexibility
article thumbnail

Recruitment Process Outsourcing Market Suffered COVID-based Contraction of 13% in 2020, But Sharp Recovery Is Underway | Press Release

Everest Group

Recruitment Process Outsourcing Market Suffered COVID-based Contraction of 13% in 2020, But Sharp Recovery Is Underway—Everest Group. The global Recruitment Process Outsourcing (RPO) market contracted 13% in 2020 as enterprises’ talent demand decreased substantially during the pandemic.

article thumbnail

Cloud-Native RPA Takes Off to Fuel Pandemic Recovery

Automation Anywhere

More than a year and a half after the pandemic began, three powerful trends are pushing cloud-native Robotic Process Automation (RPA) to the forefront of automation industry trends. Automation Anywhere data shows that nearly two-thirds of its new customers chose its cloud-native RPA offering in the last year.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Year of Training Citizen Developers

Automation Anywhere

The rapidly-changing environment brought on by the pandemic year forced many companies to accelerate their digital transformation plans and implement automation within their organizations—seemingly overnight. Learning modalities Learning new skills and capabilities has never been easier.

article thumbnail

Customer Experience Management (CXM) Outsourcing Spiked 12-14% in 2021 as Enterprises Doubled Down on Delivering Digital Experiences to Customers—Everest Group

Everest Group

DALLAS, January 10, 2023 — Following pandemic shutdowns in 2020, the global outsourced customer experience management (CXM) market spiked in 2021, with the fastest year-on-year growth (12-14%) in recent history, according to Everest Group.

article thumbnail

Top 10 Software Testing Outsourcing Services for QA in 2024: Best Companies and Key Criteria

Groove Technology

This includes proficiency in various testing tools, automation frameworks, and experience with different development methodologies (e.g., trillion in 2020. QA Wolf QA Wolf specializes in automated end-to-end testing, offering a unique approach that combines AI-powered test creation with human expertise. Agile, DevOps).

Software 130
article thumbnail

Resilience Is Key to COVID-19 Business Survival

Automation Anywhere

Yet, even in our chaotic 2020 business world, there is a superpower that can aid a company’s survival and even boost its post-pandemic success. It’s called resilience—and we can amplify its effects through Robotic Process Automation (RPA). Lifting our burden of time-consuming manual processes, RPA makes us more flexible.

article thumbnail

Attrition Is Major Problem for Technology Service Providers | Press Release

Everest Group

Additional Key Findings: The proportion of satisfied customers of IT services (ITS) has increased from 70% in 2020 to 75% in 2021, making it the second year in a row where the proportion of satisfied customers has increased. Satisfaction levels have seen an uptick across most geographies. Download a complimentary report abstract.

Service 130