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Mutuals And Challengers With Great Digital Offerings Or Customer Service Provide The Best Banking CX In Pandemic Europe

Forrester Digital Transformation

Forrester surveyed customers of the 38 of the largest and most important banking brands in France, Germany, Italy, Spain, and the UK about the quality of their experiences as a part of our European Banking Customer Experience Index, 2021.

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Outsourcing “Down Under”: The Impact of a Recession in the Australian Market on Banks | Blog

Everest Group

With Australia facing a looming recession, outsourcing is emerging as a solution for banks and financial institutions to navigate economic uncertainty, improve efficiency, and find expert talent. in December 2020. Will banks suffer? Interest rates have risen to 3.1% from an almost negligible rate of 0.1% In one word: Yes.

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Food banks apply 2020 lessons to plan for their future

McKinsey & Company

Food organizations bring experience, analytics, and other advantages to the forefront in 2021, ensuring they are better prepared than they were before the pandemic.

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The Rise of Retail Investors in Global Capital Markets | Blog

Everest Group

Read on to understand the new global capital market trends, the staying power of retail investors, and the impact on investment banks, asset and wealth managers, and service providers. Similarly, global debts in capital markets witnessed a significant increase in borrowing levels from the first to the third quarters of 2020.

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Top CFO Challenges, 2020 versus 2022 | Market Insights™

Everest Group

CFO VIEW THE FULL REPORT

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OCC Provides Roadmap for National Banks and Savings Associations To Conduct Crypto Activities

Perficient Digital Transformation

The Office of the Comptroller of the Currency (“OCC”) issued a letter (1179) that national banks and federal savings associations must demonstrate that they have adequate controls in place before they can engage in cryptocurrency, distributed ledger, and stablecoin activities. The letters may be accessed directly here: 1170.

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Challenges and opportunities facing food banks under COVID-19

McKinsey & Company

Greater Chicago Food Depository CEO Kate Maehr looks back on 2020, the challenge of rising food insecurity, and ways the private sector can get involved.

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