Premier BPO

NOVEMBER 10, 2021

82% of top companies focus on the human experience with digital technology. Omnichannel has been a part of customer experience trends 2020 as well, but this accelerated more due to physical restrictions and popular customer demand. The post Five Emerging Customer Experience (CX) Trends 2022 appeared first on Premier BPO.

BPO 130

BPO Outsourcing Company Focus Analytics 130

Magellan Solutions

AUGUST 10, 2021

Let’s take a look at why BPO Philippines is your best bet if you want to attract at least 70% of your global consumers. Many corporations turn to BPO Philippines to maximize their potential in terms of profitability and productivity. BPO companies can provide several strategies on how you can win your potential customers.

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BPO Call Center Outsourcing Customer Service 52

NoonDalton

SEPTEMBER 20, 2021

In 2020, everyone was talking about finding the best way to make remote teams work. While people are feeling safe enough to start gathering in person again, it doesn’t seem likely that companies will be able to revert back to the “old” ways quite so quickly. No two companies are created equal. Preparing for a New Way of Working.

Reduced Overhead 98

Reduced Overhead Right-Sizing Outsourcing BPO 98

Magellan Solutions

JUNE 18, 2020

And in 2020, going cashless is a must. FinTech is one of the fastest-growing tech sectors, with over 20,000 FinTech businesses around the world as of 2020. FinTech outsourcing is a business strategy employed by financial technology companies. These are only a few of the services that a FinTech company can outsource.

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Outsourcing Call Center BPO Right-Sizing 52