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Erin Moloney, General Manager, Recognized for Excellence in Leadership by Consulting Magazine

Perficient Digital Transformation

Always someone who is passionate about getting involved and supporting up-and-coming talent, it is with great pleasure that we introduce one of our leaders, Erin Moloney , the general manager of Perficient’s Dallas office and co-lead of Perficient’s Women in Tech ERG. Erin’s influence and excellence aren’t limited to just Perficient.

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How to Overcome CX Team Turnover, Understaffing, and Seasonality

Simplr

Simplr’s CMO Daniel Rodriguez and Zendesk’s Senior Manager of Co-Sourcing Timothy Esbe shared best practices for how to overcome common CX staffing hurdles you’ll likely confront this holiday season (and beyond) in a webinar we co-hosted on How to Overcome CX Team Turnover, Understaffing, Seasonality & More. .

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Women in the Workforce 2022 – the Female Labor Crisis

Premier BPO

million jobs lost ( NY Times ), with higher unemployment rates for women of color (Black women 16.4%, Hispanic – 20.2 %). Even with the recent job gains for women in January 2022; the recovery of all female jobs lost since February 2020 would require a growth rate ten times that of the January numbers – SHRM.

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Are Post-Pandemic Unemployment Numbers Hurting Your Workforce? See How Akori Workforce Solutions Can Help

Akorbi

Other older workers who were disproportionately affected by the pandemic and lost their jobs earlier in 2020 have officially called it quits and retired. Akorbi experts can manage your recruiting programs with staffing vendors to source and manage qualified candidates according to your needs. Payroll solutions.

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Benefits Packages: The Ace Up Your Sleeve for Hiring Talent

Velocity Global

Sixty-one percent of workers surveyed in a LinkedIn study said they planned on finding a new job in 2023. To make matters worse, only 1 in 5 employees are engaged with their jobs , with many saying they are actively “miserable” at work. Branding and identity More than ever, hiring managers are competing to attract the talent they want.

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Leveraging generative AI on AWS to transform life sciences

IBM Business Partners

Code creation: Code co-pilot, code conversion, create technical documentation, test cases and more. Human Resources: Create cob descriptions, skill requirements, create interview questions from a job description, assess candidates against a job spec, learning & teaching assistant, quiz creation, content creation and more.

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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? During the COVID surge of 2020, the primary focus for BPOs was a rapid shift to work-at-home with a massive investment in remote architecture, training, systems, security, and agent collaboration tools.

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