Premier BPO

NOVEMBER 10, 2021

82% of top companies focus on the human experience with digital technology. Omnichannel has been a part of customer experience trends 2020 as well, but this accelerated more due to physical restrictions and popular customer demand. data-focused outcomes analyzed through metrics. personalization through video chat.

BPO 130

BPO Outsourcing Company Focus Analytics 130

Magellan Solutions

JUNE 18, 2020

And in 2020, going cashless is a must. With a little third party help, even a FinTech startup can rapidly boost operations — through Fintech outsourcing. What is FinTech Outsourcing? FinTech is one of the fastest-growing tech sectors, with over 20,000 FinTech businesses around the world as of 2020. IT product development.

Outsourcing 52

Outsourcing Call Center BPO Right-Sizing 52

NoonDalton

SEPTEMBER 20, 2021

In 2020, everyone was talking about finding the best way to make remote teams work. While people are feeling safe enough to start gathering in person again, it doesn’t seem likely that companies will be able to revert back to the “old” ways quite so quickly. Any tasks that can be taken on by specialist outsourced teams, will be.

Reduced Overhead 98

Reduced Overhead Right-Sizing Outsourcing BPO 98

Magellan Solutions

AUGUST 10, 2021

This is where outsourcing your service becomes a valuable option. BPO companies can provide several strategies on how you can win your potential customers. But, most of these third-party service providers only focus on existing customers you have in your operation. There are more than 700 BPO companies in the Philippines.

BPO 52

BPO Call Center Outsourcing Customer Service 52

Velocity Global

DECEMBER 23, 2020

The global economy was thrown into disarray in 2020, exposing critical supply chain vulnerabilities and causing businesses to rethink strategies. According to a recent Accenture report, 94% of Fortune 1000 companies said the pandemic led to supply chain disruptions, while 75% said COVID-19 negatively affects their businesses.

Payroll 52

Payroll Manufacturing Operational Costs Flexibility 52

Zinnov

OCTOBER 13, 2021

This year alone, the damages are predicted to be to the tune of USD 6 Tn, i.e., twice the collective valuation of all unicorns – or approximately 3000% of the damages inflicted by natural disasters worldwide in 2020! The Cybersecurity Imperative for Companies. Mn in 2020, according to the (ISC)2 Cybersecurity Workforce Study.

Cybersecurity 52

Cybersecurity Outsourcing Government Collaborations 52

SIG Speaks

DECEMBER 13, 2022

However, according to the August 21 st , 2020 TechTarget article , "15 examples of supply chain disruptions throughout history,” unforeseen “supply insufficiencies, natural disasters, civil unrest and even traffic jams” make supply chain disruptions “a fact of life.” All good advice!

Automation 40

Automation Jobbing Sourcing Outsourcing 40