Velocity Global

OCTOBER 29, 2020

M&A activity dropped during the first two quarters of 2020 after COVID-19 created economic conditions not seen since the Great Depression. As the business world adjusts to the new normal, executives regained confidence in their companies’ outlook and the global economy. Non-financial corporations in the U.S.

Payroll 52

Payroll Regulations Government Company Focus 52

Premier BPO

NOVEMBER 10, 2021

Competitive customer experience design today requires constant adaptability for consumerism and seamless service, all put together with increased engagement. Becoming a customer-centric company that puts the customer’s needs first is imperative to deliver both quality and quantity in service. – PWC. – nextiva.

BPO 130

BPO Outsourcing Company Focus Analytics 130

NoonDalton

SEPTEMBER 20, 2021

In 2020, everyone was talking about finding the best way to make remote teams work. While people are feeling safe enough to start gathering in person again, it doesn’t seem likely that companies will be able to revert back to the “old” ways quite so quickly. No two companies are created equal. Preparing for a New Way of Working.

Reduced Overhead 98

Reduced Overhead Right-Sizing Outsourcing BPO 98

Perficient Digital Transformation

MARCH 3, 2022

In 2020, Google broke digital marketing. Soon after, Apple announced a shift to focus on protecting consumer privacy and eliminating IDFA and Safari’s use of cookies. The need for 1-to-1 personalization means companies must focus on connecting disparate data sets to produce a holistic view of each customer.

Marketing 69

Marketing Company Focus Sales Sourcing 69

Magellan Solutions

JUNE 18, 2020

And in 2020, going cashless is a must. FinTech, short for Financial Technology, improves and automates financial services and processes, and is necessary in the move towards a cashless society. FinTech is one of the fastest-growing tech sectors, with over 20,000 FinTech businesses around the world as of 2020. Legal services.

Outsourcing 52

Outsourcing Call Center BPO Right-Sizing 52

Velocity Global

DECEMBER 23, 2020

The global economy was thrown into disarray in 2020, exposing critical supply chain vulnerabilities and causing businesses to rethink strategies. According to a recent Accenture report, 94% of Fortune 1000 companies said the pandemic led to supply chain disruptions, while 75% said COVID-19 negatively affects their businesses.

Payroll 52

Payroll Manufacturing Operational Costs Flexibility 52

Magellan Solutions

AUGUST 10, 2021

This is where outsourcing your service becomes a valuable option. BPO companies can provide several strategies on how you can win your potential customers. But, most of these third-party service providers only focus on existing customers you have in your operation. In fact, only 37% .

BPO 52

BPO Call Center Outsourcing Customer Service 52