31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. As per a research study, the cloud-based IT services market exceeded $23 billion in 2016 and reached $80 billion by 2020. Spending on cloud security solutions was $636 million in 2020 and would touch reach $1.63

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. As per a research study, the cloud-based IT services market exceeded $23 billion in 2016 and reached $80 billion by 2020. Spending on cloud security solutions was $636 million in 2020 and would touch reach $1.63

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Everest Group

JULY 4, 2024

Industry-specific ERPs offer several advantages over traditional counterparts, including industry-specific features, cost efficiency, smooth integration, rapid implementation, enhanced user experience, comprehensive data insights, and adaptability to dynamic market conditions.

Manufacturing 162

Manufacturing Retail Healthcare Marketing 162

Everest Group

MARCH 23, 2022

GBS organizations also saw higher Net Promoter Scores (NPS), a metric showing customer satisfaction and loyalty, with an increase of 10-25% in 2020 and 2021, and established higher stakeholder engagement and service delivery expansion. Five Actions GBS Leaders Should Take to Address 2022’s Challenges.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Everest Group

MARCH 13, 2023

A Forbes assessment shows that while the US economy (as measured by GDP growth) plunged into recession eight times over a 60-year period from 1960-2020, healthcare expenditure growth never shrunk, often outgrowing gross domestic product (GDP) as illustrated in Exhibit 1. Payers will have to explore ways to offset any price hikes.

Healthcare 147

Healthcare Insurance Administrative Government 147

Perficient Digital Transformation

MARCH 1, 2022

This recognition comes after Perficient’s inclusion in Forrester’s report, Now Tech: Oracle Apps Implementation Services Providers, Q2 2020 , which we believe highlights our vast expertise with Oracle applications and our success in delivering strong results for our clients.

Service 119

Service Manufacturing Healthcare Analytics 119

Automation Anywhere

JUNE 1, 2022

Gartner predicted that by 2020, about 20.4 In factories , where engineers fix faults in machinery or other devices, automation can save time and efficiency costs because software bots can pinpoint the exact source of the fault and notify engineers so that they can fix it quickly and get things back up and running.

Automation 145

Automation Manufacturing Retail Government 145

Everest Group

NOVEMBER 3, 2021

Fueled by homebound viewers tuning in to their connected devices during last year’s pandemic lockdowns, CTV impressions soared to a massive year-over-year growth of more than 40% in 2020, while digital advertising grew sluggishly at 6%. billion in 2020 and further expects spending to double in the next two years.

Marketing 130

Marketing Research Accounting Design 130

Everest Group

NOVEMBER 16, 2022

DALLAS, November 16, 2022 — Although task mining software solutions are in the early stages of enterprise adoption, the market is growing at an exponential pace—recording 85% to 95% compound annual growth between 2020 and 2021. Everest Group projects 75% to 85% growth in the coming year as rapid adoption continues. .

Marketing 130

Marketing Automation Software Robotics Process Automation 130

Automation Anywhere

AUGUST 12, 2021

Personal and workgroup-level bots can boost enterprise productivity and efficiency as much as larger bot initiatives. A study in May 2020 by McKinsey & Company showed that to thrive after COVID-19 ended, companies need to start reskilling their workforces in RPA. And all of this will be done by the people on the front lines.

Robotics Process Automation 98

Robotics Process Automation Automation Efficiency Software 98

31 West

SEPTEMBER 7, 2022

Efficient business operations will help you serve your customers better. For example, you could leverage MSPs to handle issues like network patching, installation, or upgrades or outsource your IT needs for cost-efficiency. MSPs use Network Operation Center (NOC) to provide efficient network support to organizations.

Cybersecurity 130

Cybersecurity Out-Tasking Flexibility Efficiency 130

Groove Technology

JANUARY 15, 2022

As the pandemic subsides, we may see eCommerce penetration decline compared to 2020. Before 2020, online shopping was booming. In 2020, Amazon.com will have an average monthly traffic of over 3.68 According to Shopify, over 150 million consumers will make their first online transaction in 2020. New problems emerge.

E-Commerce 130

E-Commerce Retail Sales Customer Support 130

Perficient Digital Transformation

JUNE 1, 2023

A 2020 BCG research showed that 70% of digital transformations fall short of their objectives, often with profound consequences. Optimize costs by using resources efficiently and providing skill assessments, training, and learning opportunities for team members. Why is CoE important?

Call Center 105

Call Center Finance Research Management 105

Everest Group

OCTOBER 13, 2022

Since our inaugural ServiceNow Services PEAK Matrix Assessment in 2020, the software company has significantly expanded its portfolio to go beyond IT Service Management (ITSM) to new offerings that help clients drive business growth, increase resilience, and enhance employee productivity. Minimize customization.

Human Resources 130

Human Resources Flexibility Accounting Government 130

Premier BPO

AUGUST 17, 2021

Deloitte ’s Global Outsourcing Survey 2020 highlights cost reduction as a top factor for businesses that outsource, especially due to the global recession. Since internet users increase every year, the internet speed, security, and bandwidth are also constantly upgraded to maximum efficiency to ensure Business Continuity.

Offshoring 246

Offshoring BPO Outsourcing Government 246

Everest Group

FEBRUARY 23, 2023

With Australia facing a looming recession, outsourcing is emerging as a solution for banks and financial institutions to navigate economic uncertainty, improve efficiency, and find expert talent. in December 2020. Interest rates have risen to 3.1% from an almost negligible rate of 0.1% How to enter the land down under?

Banking 130

Banking Outsourcing Marketing Regulations 130

VXI

NOVEMBER 11, 2021

Nevertheless, 2020 has proven that no health crisis can stop certain M&A activities. According to a Capstone Partners study , mergers and acquisitions activity in the BPO & Contact Centers industry exhibited resilience through the pandemic with 27 deals announced or closed in 2020. Post-Pandemic Mergers and Acquisitions.

BPO 94

BPO Call Center Business Process Outsourcing Outsourcing 94

Perficient Digital Transformation

MARCH 21, 2023

That changed in 2020 when the COVID-19 pandemic drove people online and increased the business focus on digital accessibility. Organizations that meet this demand are experiencing a range of benefits, but how does a company pivot to an inclusive approach successfully and efficiently?

Design 22

Design Right-Sizing Reduced Costs Research 22

Transperfect

SEPTEMBER 9, 2021

With the dawn and rise of Industry 4.0 , manufacturing is seeing new technologies being integrated into workflows that enable quicker production, cost savings, and overall efficiencies. This collection of data allows businesses to analyze their processes and provide insights to drive efficiencies and hit KPIs. Predictive Maintenance.

Manufacturing 94

Manufacturing Inventory Management Efficiency Collaborations 94

Perficient Digital Transformation

OCTOBER 21, 2021

While in college in early 2020 when I made the transition from in-person to WFH, it was a 360-degree shift in how I worked; all while learning by trial and error. Setting up your home office or workspace can make all the difference in productivity and efficiency. Don’t forget to schedule lunch and breaks! .

Out-Tasking 119

Out-Tasking Jobbing Efficiency Collaborations 119

Everest Group

FEBRUARY 21, 2023

Enterprises are discovering that Employer of Record (EOR) arrangements can ease the burden of international expansion; accordingly, the EOR market swelled 170% in 2020 and 120% in 2022 and is expected to continue to grow at a compound annual growth rate of 40-50% through 2025 according to Everest Group.

Global Hiring 130

Global Hiring Administrative Payroll Regulations 130

IBM Services

MAY 6, 2024

Successful clinical studies hinge on efficiently recruiting and retaining diverse participants. For instance, the FDA released guidance in November 2020 titled, “Enhancing the diversity of clinical trial populations.” Yet, clinical trial professionals across the globe grapple with notable challenges in these areas.

Pharmaceuticals 85

Pharmaceuticals Research Design Administrative 85

VXI

NOVEMBER 11, 2021

Nevertheless, 2020 has proven that no health crisis can stop certain M&A activities. According to a Capstone Partners study , mergers and acquisitions activity in the BPO & Contact Centers industry exhibited resilience through the pandemic with 27 deals announced or closed in 2020. Post-Pandemic Mergers and Acquisitions.

BPO 90

BPO Call Center Business Process Outsourcing Outsourcing 90

Automation Anywhere

NOVEMBER 9, 2020

A case in point: RPA deployments for HR shot up by 50 percent between 2019 and 2020, according to the 2019-2020 Sierra-Cedar HR Systems Survey. This could revolutionize the employee contact center, improving efficiency as well as boosting the overall employee experience.

Human Resources 98

Human Resources Automation Robotics Process Automation Payroll 98

Everest Group

JULY 20, 2022

According to a United Nations Conference on Trade and Development (UNCTAD) report, the average share of internet users who made purchases online increased from 53% before the pandemic to 60% across 66 countries following its onset in 2020/21. Complex business can be launched and managed more efficiently using composable commerce.

Flexibility 147

Flexibility Marketing Analytics Engineering 147

Automation Anywhere

OCTOBER 22, 2020

RPA can accelerate and streamline business processes, increasing efficiency and productivity. According to edureka , RPA and artificial intelligence are two of the top 10 trending technologies to master in 2020. But to get the most out of that tool requires an understanding of how the tool works and its full capabilities. What’s next?

Robotics Process Automation 98

Robotics Process Automation Automation Out-Tasking Reduced Costs 98

Automation Anywhere

APRIL 29, 2021

After an economically tumultuous 2020 due to the pandemic, businesses are increasing their investments in advanced technology at a rapid pace. The use of forecasting through predictive analytics has always existed for improving efficiency for inventory management. For good or ill, AI is here to stay.

Automation 98

Automation Robotics Process Automation Banking Manufacturing 98

Zinnov

FEBRUARY 28, 2022

IBM kicked off this phase of its Hybrid Cloud strategy in early 2020, when three factors converged. Second, IBM’s 2020 revenue was down 4% but buoyed by 20% growth in its Cloud revenue, reinforcing that this sector has the ability to power its future. Hybrid Cloud market size worldwide in 2020 and 2026 by Statista.

Retail 98

Retail Healthcare Marketing Software 98

Premier BPO

NOVEMBER 17, 2021

Demonstrating to the customer how to do something and being able to see what they are doing, creates better comprehension and efficient issue-resolution, instead of just guiding verbally. And, The number of companies investing in Omnichannel experience have increased from 20% – 80% in 2020 – PWC. Personalization.

Call Center 130

Call Center BPO Customer Service Software 130

Automation Anywhere

JANUARY 5, 2022

Not only did this help during audits, but it improved the ability to apply advanced analytics to improve operational efficiencies. Speed and efficiency thus didn’t just improve customer satisfaction in 2021 but also increased employee With intelligent RPA, employees are free to be creative and engage and grow with their work.

Robotics Process Automation 124

Robotics Process Automation Out-Tasking Automation Inventory Management 124

Groove Technology

JUNE 6, 2022

percent CAGR from 2020 to 2027. In 2022, 5G connections are expected to grow up to 15 times faster than in 2020. Users of 5G can expect greater speed and efficiency, with up to ten times less latency and 100 times more speed, depending on their mobile network operator. The global mobile application market was worth USD 154.05

Service 130

Service E-Commerce Retail Out-Tasking 130

Automation Anywhere

FEBRUARY 4, 2021

A hyperautomation strategy can integrate functional and process silos as well as free workers from time-consuming manual, repetitive tasks—increasing productivity, improving communications and coordination, and enhancing efficiency and cost-savings, to name a few benefits. Companies further in the journey start to invest in more tools.

Robotics Process Automation 97

Robotics Process Automation Sales Automation Healthcare 97

Automation Anywhere

NOVEMBER 19, 2020

Life sciences companies began the year 2020 with significant challenges, including COVID-19. And they can keep employees from focusing on higher-value work to enhance a company’s efficiency and productivity. Add to that challenge the increasing pressure on life sciences companies from generics.

Automation 98

Automation Robotics Process Automation Supply Chain Management Data Entry 98

Everest Group

FEBRUARY 24, 2023

In today’s evolving risk landscape, insurers need to seek new technologies to improve efficiency, streamline workflow, and fill coverage gaps. Insurance carriers need to transform their risk function, become more agile, and proactively create new offerings that protect against the threats of 3Cs: climate risk, cyber risk, and crypto risk.

Insurance 130

Insurance Analytics Engineering Research 130

Automation Anywhere

JUNE 30, 2022

Your customers compound the challenges by constantly demanding enhancements to shipping and logistics business processes to lower costs, improve service, and increase efficiency. But 2020 changed that, probably for good.

E-Commerce 75

E-Commerce Supply Chain Management Inventory Management Retail 75

Amzur

DECEMBER 9, 2021

The cloud is more than an efficient storage solution—it’s a unique platform for generating data and innovative solutions to leverage that data. Cloud computing solutions were lifesavers for many businesses across the globe during 2020 and 2021. This is the cloud trend that will only become more important in years to come.

Sourcing 105

Sourcing Flexibility Efficiency Manufacturing 105

Amzur

APRIL 7, 2022

Cost efficiency. billion in Q4 2020. . billion in 2020. billion in 2020. billion in 2020. billion in 2020 to $33.4 Here are the top 6 expectations that CIOs have for managed cloud solutions. Scalability. . Mobility and availability. . Less trouble in application management. . Compliance and security.

Marketing 98

Marketing Right-Sizing Flexibility Analytics 98