Everest Group

MARCH 23, 2022

GBS organizations also saw higher Net Promoter Scores (NPS), a metric showing customer satisfaction and loyalty, with an increase of 10-25% in 2020 and 2021, and established higher stakeholder engagement and service delivery expansion. Five Actions GBS Leaders Should Take to Address 2022’s Challenges.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Everest Group

JULY 20, 2022

According to a United Nations Conference on Trade and Development (UNCTAD) report, the average share of internet users who made purchases online increased from 53% before the pandemic to 60% across 66 countries following its onset in 2020/21. Complex business can be launched and managed more efficiently using composable commerce.

Flexibility 147

Flexibility Marketing Analytics Engineering 147

Groove Technology

OCTOBER 1, 2024

from 2020 to 2027. Scalability and flexibility in operations Startups often face unpredictable growth patterns and changing market demands. Outsourcing provides the flexibility to quickly scale development teams up or down without the long-term commitments associated with full-time hires.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Velocity Global

FEBRUARY 18, 2021

200B cross-border IT M&A deal value in 2020 matches 2019. Cross-border IT deal volume accelerated in the second half of 2020. Cross-border IT M&A deal values in 2020 equaled that of 2019, outpacing overall global IT M&A deal value, which was down year-over-year. Denver, Colo., February 18, 2021 –.

E-Commerce 52

E-Commerce Right-Sizing Regulations Software 52

Magellan Solutions

JULY 21, 2020

This will help support levels to process future incidents more efficiently. All these processes increase efficiency which results in faster ticket resolution. Implementing help desk support improves productivity, product, customer satisfaction, and operational efficiency. Maintenance of Support Knowledge Base. Value for money.

Outsourcing 52

Outsourcing Customer Support Offshoring Right-Sizing 52

Groove Technology

OCTOBER 1, 2024

Custom software development outsourcing offers a flexible and cost-effective solution to these challenges. According to Deloitte's 2020 Global Outsourcing Survey, 70% of companies cite cost reduction as a primary reason for BPO adoption. A KPMG survey found that 44% of organizations are considering this approach. trillion by 2025.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Automation Anywhere

JANUARY 5, 2021

Yet, even in our chaotic 2020 business world, there is a superpower that can aid a company’s survival and even boost its post-pandemic success. Lifting our burden of time-consuming manual processes, RPA makes us more flexible. They can boost cost-savings and operational efficiencies. Equally important, they’re affordable.

Robotics Process Automation 98

Robotics Process Automation Diagnostic Services Banking Pharmaceuticals 98

Amzur

APRIL 7, 2022

AWS cloud computing solutions are the go-to choice for many fastest-growing startups and SMBs due to their flexibility and affordability. . Cost efficiency. AWS cloud solutions provide users with flexible and on-demand infrastructure, computing power, storage, and databases. billion in Q4 2020. . billion in 2020.

Marketing 98

Marketing Right-Sizing Flexibility Analytics 98

Amzur

DECEMBER 9, 2021

The cloud is more than an efficient storage solution—it’s a unique platform for generating data and innovative solutions to leverage that data. Cloud computing solutions were lifesavers for many businesses across the globe during 2020 and 2021. Sustainable cloud computing solutions.

Sourcing 105

Sourcing Flexibility Efficiency Manufacturing 105

Automation Anywhere

OCTOBER 22, 2020

RPA can accelerate and streamline business processes, increasing efficiency and productivity. According to edureka , RPA and artificial intelligence are two of the top 10 trending technologies to master in 2020. But to get the most out of that tool requires an understanding of how the tool works and its full capabilities. What’s next?

Robotics Process Automation 98

Robotics Process Automation Automation Out-Tasking Reduced Costs 98

Velocity Global

SEPTEMBER 24, 2020

2020 M&A Trends. He noted that because of the unpredictable future in M&A transactions, PE firms’ portfolio companies are best equipped for success if they utilize flexible employment solutions that reduce costs and mitigate risks. Watch the webinar here. . Important Business Lessons From Real-World Case Studies.

Efficiency 52

Efficiency Administrative Payroll Out-Tasking 52

Capgemini

MARCH 16, 2022

New technologies make it possible to leverage the wealth of data locked in production equipment and improve its reliability, performance, and flexibility. Early in 2020, order books were full for years or even decades and the main objectives for the industry was to answer the ramp-up challenge while securing quality.

Manufacturing 98

Manufacturing Analytics Cybersecurity Engineering 98

Groove Technology

MAY 11, 2022

In 2021, Hired tracked 224,367 interview requests for software engineering roles, up from 106,101 in the heavily pandemic-affected 2020. Businesses increasingly focus on digitizing their business channels while improving core business efficiency through enterprise software systems. Let’s get started. Remote Developer Types.

Software 130

Software Out-Tasking Offshoring Jobbing 130

Automation Anywhere

FEBRUARY 4, 2021

A hyperautomation strategy can integrate functional and process silos as well as free workers from time-consuming manual, repetitive tasks—increasing productivity, improving communications and coordination, and enhancing efficiency and cost-savings, to name a few benefits. Companies further in the journey start to invest in more tools.

Robotics Process Automation 97

Robotics Process Automation Sales Automation Healthcare 97

Premier BPO

JUNE 8, 2021

billion in 2020 to 496 billion USD by 2027 – Statista. It is an efficient method for very large companies that have huge amounts of day-to-day customer interactions. Flexible and hassle-free. Providing greater value to the customer. Automating certain customer experiences to redefine company growth patterns.

BPO 130

BPO Right-Sizing Customer Service Automation 130

31 West

SEPTEMBER 7, 2022

According to a study by Deep Instinct, the use of malware will rise by 358% through 2020, while the use of ransomware will rise by 435% over the previous year. Hiring an IT helpdesk outsourcing provider enables the efficient management of your support requirements. Security Services. Technology Support. Secondary Managed Services 8.

Managed Services 130

Managed Services Management Service Out-Tasking 130

Globalization Partners

JULY 27, 2022

Several industries had embraced remote working long before the 2020 pandemic. However, since the Covid-19 outbreak, flexible working arrangements have become even more popular. Still, it can help you determine the efficiency and productivity of the average employee of a company. This can also prove useful for decision-making.

Flexibility 98

Flexibility Efficiency Collaborations Management 98

Simplr

AUGUST 20, 2021

Considerations such as risk management, metrics, communication, efficiency, and even natural disasters should be taken into account when making this decision. For some businesses, handing over customer support to a call center provides economic relief and the tools to solve customer problems more efficiently.

Call Center 98

Call Center Outsourcing Customer Service Business Process Outsourcing 98

Amzur

SEPTEMBER 30, 2021

Lack of flexibility in hiring. Modern technology tools can bring flexibility and transparency across your organization. . In the current digital economy, it’s more strategically important than ever to make legacy systems support innovation and flexibility that drive new digital initiatives. . Shortage of local talent.

Information Technology 98

Information Technology Out-Tasking Right-Sizing Flexibility 98

Perficient Digital Transformation

NOVEMBER 20, 2024

Instead of building and training a custom model, we can utilize pre-trained LLMs to classify text using carefully designed prompts, allowing rapid deployment with minimal data requirements and enabling flexibility to adjust classes without retraining. However, this approach has notable limitations.

Out-Tasking 52

Out-Tasking Automation Design Efficiency 52

IBM Services

DECEMBER 1, 2023

IBM’s work with insurance clients, along with studies by IBM’s Institute of Business Value (IBV), show that insurer management decisions are driven by digital orchestration, core productivity and the need for flexible infrastructure. It is difficult, requires intensive labeling and takes months of effort.

Insurance 103

Insurance Automation Regulations Reduced Costs 103

Magellan Solutions

APRIL 19, 2023

The benefits of hiring external customer service in insurance include reduced costs, increased efficiency, access to industry experts, and focus on the key duties of the company. Since outsourcing companies have advanced technologies and automation, this results in faster turnaround time which boosts efficiency and customer satisfaction.

Insurance 98

Insurance Customer Service Outsourcing Service 98

Magellan Solutions

NOVEMBER 8, 2019

According to data , by the time 2020 rolls in, online sales will hit approximately 4135 billion dollars. Here are the top e-commerce trends this 2020: Get Personal. this 2020, and rise to 72.9% Flexible Payment Options. As you start to make plans this 2020, start embracing this platform if you haven’t, yet.

E-Commerce 40

E-Commerce Retail Out-Tasking Engineering 40

IBM Services

FEBRUARY 6, 2024

A prime benefit of cloud computing for business is its flexibility for quickly and efficiently scaling resources to meet business demands, freeing organizations from investing time and expense into expanding their own physical IT infrastructure. Benefits of hybrid cloud Flexibility: Allocate workloads to fit best with business needs.

Software 106

Software E-Commerce Flexibility Automation 106

NoonDalton

FEBRUARY 14, 2022

One thing that stays constant is that it’s the most effective way for eCommerce businesses to save time, save money, and become more efficient. We can pinpoint the exact date that changed the eCommerce landscape forever: March 11, 2020. Benefit From a Flexible Hiring Process.

Outsourcing 98

Outsourcing Out-Tasking Retail Jobbing 98

Automation Anywhere

JUNE 2, 2022

Annual market growth is predicted to exceed 25%, growing from $13B in 2020 to $65B in 2027, according to research from Brandessence Market Research. But low code gives you all three and adds “flexible” to the mix. If you’ve been around technology, you have probably heard the phrase, “Faster, better, cheaper — pick two.”

Robotics Process Automation 80

Robotics Process Automation Automation Flexibility Out-Tasking 80

IBM Services

NOVEMBER 10, 2023

Just in 2020, the Centers for Medicare and Medicaid Services (CMS) published a rule for healthcare systems whereby patients, providers, and payers must be able to easily exchange information. In the US, these inefficiencies contribute to an increasing healthcare system waste and challenges delivering cost-effective quality care.

Administrative 101

Administrative Healthcare Right-Sizing Insurance 101

Designveloper

SEPTEMBER 2, 2021

Grid, Multi-Column or Flexbox) to create flexible layouts and easily adjust contents to fit the viewport. Of which, Dojo is redeveloped as a modern TypeScript framework providing some out-of-the-box features to build reactive, efficient architecture and support scalable deliverables for large enterprises. Conclusion.

E-Commerce 97

E-Commerce Design Out-Tasking Jobbing 97

Amzur

NOVEMBER 25, 2021

For improved efficiency and performance, cloud computing technology has become a magical wand for every business across industries in recent times. But most people don’t yet know what exactly cloud computing is and how efficiently it can bring transformation to their business. .

Collaborations 95

Collaborations Automation Right-Sizing Software 95

Amzur

JANUARY 5, 2022

billion in 2020 and is expected to expand at a compound annual growth rate (CAGR) of 38.4% These cloud services include accessing storage, servers, database, networking, software, analytics, and intelligence over the internet for faster innovation, flexibility, and growth at a scale. Growth of Edge computing from 2017–2028.

Right-Sizing 97

Right-Sizing Sourcing Analytics Software 97

Automation Anywhere

JULY 16, 2021

billion , up from $270 billion in 2020.” The cloud solutions are already showing transformative results, including efficiencies and innovations that drive enduring business change at scale and speed. Gartner states that “Worldwide end-user spending on public cloud services is forecast to grow 23.1% in 2021 to total $332.3

Robotics Process Automation 98

Robotics Process Automation Automation Out-Tasking Flexibility 98

NoonDalton

SEPTEMBER 20, 2021

In 2020, everyone was talking about finding the best way to make remote teams work. For businesses that have not yet found the ideal outsourcing partner, there may be concerns around efficiency, productivity, and quality of service. Now, the conversation seems to have shifted towards a hybrid business model.

Reduced Overhead 98

Reduced Overhead Right-Sizing Outsourcing BPO 98

The Scalers

NOVEMBER 15, 2022

How IT decision makers will build their tech teams after 2020. Help you speed up your time to market while increasing efficiency. At The Scalers, we recognise that full-cycle development provides greater flexibility and control over the final product. Learn how to scale fast with global talent. DOWNLOAD GUIDE.

Software 92

Software Offshoring Customer Support Marketing 92

Groove Technology

SEPTEMBER 26, 2024

Specializing in custom Java development, the company leverages cutting-edge technologies to deliver scalable and efficient solutions. It's crucial to consider not just hourly rates but the total cost of ownership, including management overhead and potential efficiency gains.

Outsourcing 100

Outsourcing Right-Sizing E-Commerce Collaborations 100

IBM Services

JANUARY 25, 2024

Whether MRO processes address preventive maintenance, service failures or shutdown overhauls, the wanted results are the same: deliver increased service levels, function safely and sustainably, operate efficiently and reduce unplanned and costly downtime. trillion, up from USD 864 billion in 2019 to 2020.

Inventory Management 78

Inventory Management Supply Chain Management Energy & Utilities Manufacturing 78

Magellan Solutions

MARCH 27, 2023

Increased efficiency” was cited as the primary reason for outsourcing by 24% of small businesses surveyed by Clutch. Other key reasons why small businesses outsource: Increased pool of knowledge (18%) Flexibility (16%) Focus on core competencies (15%) 37% of small businesses outsource IT and accounting services.

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

Velocity Global

APRIL 15, 2020

April 15, 2020 — Velocity Global , the leading provider of global expansion solutions, named innovator Dave Martelon as its Chief Technology Officer. Over the years I built lean, flexible teams to create secure full-stack platforms. Denver, Colo., Martelon joins the company’s executive leadership team reporting to CEO Ben Wright.

Flexibility 52

Flexibility Software Jobbing Automation 52