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Perficient Mentioned in Forrester Report: Build the Business Case For Inclusive Design

Perficient Digital Transformation

That changed in 2020 when the COVID-19 pandemic drove people online and increased the business focus on digital accessibility. Organizations that meet this demand are experiencing a range of benefits, but how does a company pivot to an inclusive approach successfully and efficiently?

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How Citizen Developers Can Help RPA Scale

Automation Anywhere

Personal and workgroup-level bots can boost enterprise productivity and efficiency as much as larger bot initiatives. A study in May 2020 by McKinsey & Company showed that to thrive after COVID-19 ended, companies need to start reskilling their workforces in RPA. And all of this will be done by the people on the front lines.

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Global Data Analytics Outsourcing to Reach $5.9B by 2020

SourceFit

billion in revenues by 2020, according to a recent study published by Allied Market Research. Companies are outsourcing analytics to third parties to make informed business decisions, reduce costs, mitigate risks and improve customer service. . percent CAGR ) from 2015 to 2020. . by 2020 appeared first on.

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Identifying Automation Opportunities for Human Resources

Automation Anywhere

A case in point: RPA deployments for HR shot up by 50 percent between 2019 and 2020, according to the 2019-2020 Sierra-Cedar HR Systems Survey. This could revolutionize the employee contact center, improving efficiency as well as boosting the overall employee experience. Read More about Automating HR Processes.

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6 Reasons to Invest in RPA Education and Where to Get It

Automation Anywhere

RPA can accelerate and streamline business processes, increasing efficiency and productivity. According to edureka , RPA and artificial intelligence are two of the top 10 trending technologies to master in 2020. But to get the most out of that tool requires an understanding of how the tool works and its full capabilities. What’s next?

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The Year of Living Intelligently in the Cloud

Automation Anywhere

Reduced costs —By intelligently automating business processes, organizations eliminated the time employees spent doing accounts payable, inventory management, customer service, and other important tasks. Not only did this help during audits, but it improved the ability to apply advanced analytics to improve operational efficiencies.

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8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing

Magellan Solutions

The benefits of hiring external customer service in insurance include reduced costs, increased efficiency, access to industry experts, and focus on the key duties of the company. Moreover, insurance companies can save costs when they hire an outsourcing provider specializing in customer service support. when outsourcing.