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Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to externalserviceproviders. According to Deloitte's 2020 Global Outsourcing Survey, 70% of companies cite cost reduction as a primary reason for BPO adoption.
Although many companies have utilized large-scale third-party enterprises, independent contractors, freelancers, and other externalserviceproviders on occasion, the use of BPO has increased. billion over 2020-2024,” according to the survey summary, and the rate of market expansion “may accelerate.”
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